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SPRING SALE
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After Pay
 
Pay via Bank Transfer (Direct Money Transfer via Bank)
Q: What is a Bank Transfer?

Bank Transfer is one of the payment methods you can use to pay for your orders placed at VetSupply.com.au

A bank transfer, also known as a wire transfer, is a method of moving funds from one bank account to another account. The bank transfer method is a universally accepted, secure payment mode.

When you place an order on the VetSupply.com.au website and select bank transfer as a payment option, you will be provided with all the necessary information to complete the payment (in person, by post, or by phone or online banking) at the bank.

Q: How does Bank Transfer work?
  • On the Checkout page, select the payment option of ‘Pay via Bank Transfer’.
  • Once you select Bank Transfer, our customer service team will provide you with our bank details.
  • Complete your purchase by transferring money into our bank account.
  • Email us the proof of payment on support@VetSupply.com.au.
  • Your order will be shipped as soon as the amount is reflected in our account.
Q: Will I incur any fees?

Again it depends on the bank. Your bank may charge a processing fee additionally to the funds transferred to VetSupply.com.au to pay for your order. We are not liable to reimburse you for any bank imposed processing fees.

If your bank imposes a fee or is unable to complete the transaction, you may want to consider alternative payment options using your credit card or paypal.

Q: How long does a bank transfer take?

The time taken for your payment to be cleared and your order to be shipped depends on the banking system. The minimum clearance time for transfers between standard bank accounts is 24 hours, while payment to other banks may take two to three business days to reflect in the beneficiary's account.

Guideline:

For regular bank transfers, where you need to complete the payment at the bank, the payment should clear within 3-7 business days. For online bank transfers, where you complete payment using the bank’s website, the payment should clear within 2 business days. In rare cases, it may take up to 4 business days.

Q: What details do I need to complete my bank transfer?

Once you confirm your order, the payment instructions are displayed for easy processing. You need the following information in order to complete the bank transfer:

  • The amount you want to pay.
  • Our banking details.
  • Your unique payment reference number.

These instructions are also sent to your registered email address. If you do not receive this email, please contact our customer service team immediately on our toll free number 1-300-838-787 or email us at support@VetSupply.com.au.

Q: What will happen if I don't pay for my bank transfer?

Until we receive your payment, we will not be able to ship your order. Your order will remain pending till payment is received. No funds will be transferred from your account and your account status will not be affected any way.

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SPRING SALE
5% Off
-
Use Code: SPRING21