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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet c/d Metabolic + Urinary Feline is a special nutrition pack for cats suffering from urinary problems like struvite stones and other lower urinary tract diseases. It also focuses on weight management for your cat while providing all the nutrition that it needs. It is clinically proven to reduce the recurrence of the most common urinary symptoms and reduces weight by 11% in 60 days.
How does it work?
Hill's Prescription Diet Metabolic + Urinary Feline contain L-tryptophan and milk protein hydrolysate to control stress, a known risk factor for Feline Idiopathic Cystitis (FIC). FIC is the major cause of Feline Lower Urinary Tract Disease (FLUTD). It also works naturally with your cat’s metabolism to keep her full and satiated between meals.
For Weight loss
| Body Weight (kg) | Pouches 85g |
| 2 | 1 2/3 |
| 3 | 2 1/4 |
| 4 | 2 3/4 |
| 5 | 3 1/4 |
| 6 | 3 3/4 |
| 7 + | 3/5 per kg |
For Weight Maintenance
|
Ideal Body Weight kg |
Pouches 85g |
|
2 |
2 1/2 |
|
3 |
3 1/3 |
|
4 |
4 |
|
5 |
4 3/4 |
|
6 |
5 2/3 |
|
7 + |
4/5 per kg |
| Target Species | Cats |
| Mode of administration | Oral |
| Active Ingredients | Meat and animal derivatives, derivatives of vegetable origin, eggs and egg derivatives, various sugars, vegetables, oils and fats, cereals, vegetable protein extracts, minerals, milk and milk derivatives.Urine acidifying substances: DL-methionine, calcium chloride, potassium chloride, choline chloride, calcium sulphate. |
| Manufacturer | Hill’s Pet Nutrition |
The diet works indeed well for him
Will come again to buy it one more time
When we'd used it, it helped in weight loss for our animal.
A: No
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