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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
The Ivory Coat Turkey & Brown Rice Adult Large Breed Dry Dog Food is made especially for big dog breeds. Tasty and nutritious, it gives your pet all the essential vitamins and minerals they need in a tasty, filling turkey and brown rice meal. It's created with a natural prebiotic, and made with a variety of fibre-rich ingredients such as highly digestible peas, red lentils and beans, to promote healthy digestion. Using high-quality meat as the main ingredient also gives your dog a good source of protein to aid in their muscle development. Complete, balanced and satisfying, these kibble-sized dog food pieces provide lots of health benefits for large breed dogs.
Guaranteed Analysis
| Metabolisable energy | 3450 kcal/kg |
| Crude protein | min 24% |
| Crude fat | min 13% |
| Crude fibre | max 6% |
| Moisture | max 10% |
| Calcium | max 0.5% |
| Phosporus | min 0.4% |
| Omega-6 | min 2.5% |
| Omega-3 | min 0.5% |
Ingredients:
Turkey meal, brown rice, oats, red lentils and/or field peas, beans, chicken meal, chicken oil, beet pulp, palatant, linseed, salmon oil, canola oil, vitamins and minerals, salt, potassium chloride, chicory root inulin, taurine, natural antioxidant, yucca schidigera extract.
Manufacturer:
Ivory Coat
Brand:
Ivory Coat
Both my grown dogs did well with it
No more messes, they're easy to serve
Slow to process and deliver order compared to other online pet supplier that I use regularly. Price was lower.
The treat is very nutritious that provides the required nutrition for our dogs daily needs.
I am more than happy with this meal. It has helped my dog.
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