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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Credelio for Dogs is a monthly oral chewable tablet for the treatment and prevention of flea infestations. It also treats and controls paralysis ticks on dogs and puppies. The clinically proven formula kills 100% fleas within 2 hours of administration. Credelio shows the efficacy for one full month against paralysis ticks, brown ticks and bush ticks. The oral formula starts killing fleas and ticks within 4 hours. The best part of this formula is that it not only kills existing fleas but also newly emerged fleas on dogs before they can lay eggs. It provides long lasting efficacy and protects dogs against flea allergy dermatitis as well.
How it Works?
Credelio’s active ingredient Lotilaner is a highly effective component from a novel call of parasiticides. The ingredient targets the nerve receptors of ticks and fleas for powerful protection. Credelio's extra purification process removes the unnecessary ingredient and isolates the active ingredient, lotilaner, for use in its final form so dogs get what they need and nothing they don't. Credelio is a small, tasty chewable that is gentle by design - tough tick and flea protection that's gentle on dogs.
Species: Dogs
Mode of Administration: Oral
Ingredients: Lotilaner
Manufacturer: Elanco
Brand: Credelio
I used on both of them and it did well
Tried it for the first time, happy with the result
Using this product for some time now. No complaints.
This powder formula suits our boys
Wish it would have come earlier
A: Consult your Vet
A: NO
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