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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Virbac Wound-Gard is a topical antiseptic bitterant spray that can be utilized to treat all kinds of wounds encompassing post-surgical wounds. Due to the bitter taste of this spray pets get discouraged to lick, attack and damage their wound which is the general tendency of pets. With the help of this topical treatment, wounds get treated quite swiftly thereby making your pet fit and healthy in no time.
Wound-Gard contains chlorhexidine which is especially effective against gram positive bacteria & also capable of killing gram negative bacteria. It also contains phenoxyethanol which is especially effective against gram negative bacteria including pseudomonas. The menthol in Wound-Gard provides antipruritic, mild local anesthetic & counter-irritant properties which prevents self-mutilation, encouraging normal wound healing.
| Target species | Dog and Cats |
| Mode of administration | Topical |
| Active Ingredients | Chlorhexidine Gluconate, Menthol, Denatonium Benzoate, Phenoxyethanol, Eucalyptus Oil |
| Manufacturer | Virbac |
| Brand Name | Virbac |
Best treatment for my furry friend
I would love a bit more discount
Very useful for me because my dog, Hulk is mischievous like anything and keeps on getting hurt
While first time Bonnie was injured, I applied this product and due to its fast recovery and instant relief, I am always keeping it in first aid box of Bonnie.
A: To prevent licking and bacterial infection Virbac Cetrigen Antibacterial (antibacterial topical solution) is widely used for open wounds and recommended for wound healing due to its anti-bacterial action.
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