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Brand: Troy
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Troy Alpha Ear Cleaner

4.6 / 5
Reviews: 8
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Troy Alpha Ear Cleaner 100mL

Shipping Fee

A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.

Standard shipping charges based on the product weight and shipping location shall be applicable to these products.

The shipping fees will be calculated before checkout

Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

  • The product has been removed from its original packaging.
  • Labels or seals on the product have been tampered with or removed.
  • The product has clear signs of use, damage, or is soiled.
  • The product contains food or medication.
  • The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Troy Alpha ear cleaner is an antiseptic and cleansing formula for treating ear problems in dogs. It aids in prevention and treatment of ear infections, odour control and wax breakdown. Alpha ear cleaner works on Otitis externa in dogs and cools their inflamed ears. Gentle on ears, it is safe to use along with other topical treatments.

How does it work?

The major ingredients in Troy Alpha ear cleaner work as antiseptic, antibacterial, antifungal and antipruritic. It helps in removing excess wax and cure inflamed ears. This low dose formula treats ear diseases and prevents ear problems.

  • Shake the bottle before use.
  • Put 5 to 10 drops in each ear twice daily as an adjunct to therapy.
  • For prophylaxis put 5 to 10 drops in each ear once or twice weekly.
  • An effective treatment for otitis externa in dogs and cats.
  • It treats and prevents ear infections and protects pet ears from damage.
  • Pet ear drops loosen hard wax and helps in removing to keep ears clean.
  • The gentle formula is safe on pet ears.
  • Apart from cleaning, it keeps ears odour free.
  • It is suitable to use in conjunction with topical medications. 
  • Store below 30 degree C.
  • Keep out of reach of children and pets.
  • Tightly close the container after use.
  • For animal treatment only.

Contraindications

  • Do not use in ruptured or perforated eardrum.
Target species Dogs
Mode of application Topical
Key Ingredients menthol, chlorothymol, and boric acid.
Manufacturer Troy
Brand Troy
Product Reviews
4.6
Reviews: 8
5 Star 4 Star 3 Star 2 Star 1 Star
Jolly

antiseptic formula

My friend suggested me this for treating recurring ear infection in my pet, it worked, i hope the infection doesn't come back

Alex

Perfect for my pet

Cheapest pet med store I've found online

PETA

Troy Alpha Ear Cleaner For Dogs 100 Ml

Excellent product, works as describes and washes ears out even from first time use and long term rarely need to use now dogs ears have almost entirely remained clear.

Emma

Fantastic ear cleaner

I love this product. It cleans so thoroughly and removes even the hardest wax in my pet's ears.

Ariana

Good Cleanser for dog ears

I regularly groom my dog and make sure his ear is clear of any wax. Alpha Ear cleanser is the product I have been using for this purpose and must say my dog has never faced any bacterial or fungal ear infections which other dogs usually go through.

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