Early Summer Sale
Get 7.5% OFF On All Orders
Coupon Code VETSALE75
 

how to order

Ordering from VetSupply.com.au is simple and easy. We offer two ways of placing the order:

Ordering Online:

Ordering from us is a simple and uncomplicated process. Our website is easy to navigate to facilitate the ordering process. Just log on to the site, browse the product categories, select the products you want to order and place in your shopping cart by clicking the ‘Add’ button.

For adding more products, click the ‘Continue shopping’ button. While you are done with adding all the items, enter the coupon code (if any) in the coupon box. Then click on the ‘Apply Coupon’ button for earning discounts through the entered coupon code.

Click on ‘Place Your Order’ button that will redirect you towards the Sign in Page. An existing customer needs to enter his/her email address and password and hit on ‘Sign In’. On doing so, you will land up on a highly secure page in which you need to enter your order details, payment details and address details.

On hitting ‘Sign Up’ button, a new customer will land up on new account details page. Here you would be required to fill up all your details to create an account with us. You also need to fill up your payment details and click on ‘Buy Now’ button.

On completing the process successfully, you will see a message showing your Customer Number, Order Number and payment details. You will also get an order confirmation email from us.

If you have accurately followed these steps but fail to place an order then please drop us an email at support@vetsupply.com.au or just call us on 1-300-838-787 anytime from Monday to Friday, 9:00 AM to 7:00 PM AEST. Our customer care team will assist you further.

Ordering on call:

The simplest way to place an order is by calling on our toll free number 1-300-838-787. Our customer care service team will assist you about the further procedure of placing the order.

Order using App

Ordering on VetSupply app is easier and quicker. Just with your mobile device using our app, you can order any product for your pet from anywhere anytime.

Download

First download the app, either through the link provided on our website link or directly from the app store. Apple users can find it on iTunes and Android users can download from Google Play store.

Order and Pay

When you install the app for the first time, login screen appears. You need to create an account or simply can skip login option and proceed as a guest member. You can even login through your Facebook, Twitter or Google account.

If you are already a registered member of our website, you can easily login and proceed for purchasing the product.

Opening the app, the home screen will appear with categories.

Select the category ---> subcategory ---> products.

Click on the ‘Buy Now’ button of your desired product. Cart screen appears. Here, you can use the coupon code to avail the best deals available on our app. Next, make the payment and you will receive a confirmation email in a short time.

If you are unable to find any product, you can simply search in the search box given. With VetSupply app, just within a few simple steps, you can order and pay for your pet’s treatments, treats or food.

Delivery

Within few days, your order will be delivered as per your request. If you still find it difficult to order through our app, our customer help desk would always be happy to assist you. Just call on toll free number 1-300-838-787 anytime from Monday to Friday, 9:00 AM to 7:00 PM AEST to assist you to place an order through app.

Money Back Guarantee:

We provide “MONEY BACK GUARANTEE” on all your purchases.

© 2017 VetSupply.com.au - All Rights Reserved. MAX PET SUPPLIES PTY LTD. ABN: 86 603 803 738
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