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Terms of Use

Terms of Use
  1. The use of this website is subject to the terms and conditions given here. Please read these carefully before using the website. By using the website, you signify your agreement to be bound by these terms of use.
  2. In addition, we reserve the right to amend the terms of use from time to time and you will be subject to the amended terms if you continue to use the site. It is your responsibility to check these terms and conditions periodically to see if they have been amended.
Account and Registration:
  1. To avail the services provided by, users will have to register on the website. During the registration process, users will be provided the opportunity to choose their own username and password. It will be their responsibility to ensure that this information remains confidential.
  2. If the information provided is inaccurate, incomplete or untrue or not in accordance with the Terms of Use, we will have the right to terminate or indefinitely suspend or block access of your use to the website.
Discounts & Promotions:
  1. Please note that product pricing, promotional offers, coupon discounts, etc. are subject to change without prior notice.
  2. Offers cannot be combined for additional discounts. Coupon codes do not apply to discounted products.

We value the privacy of our customers and insist upon the highest standards to ensure that their personal and financial information is private and secure at all times. For details on how we collect personal information and use it, please refer to our Privacy Policy.

Access to the Website: will do its best to ensure that all users have access to the website at all times. However, we can not guarantee uninterrupted, error-free transmission due to the nature of the internet. It is also possible that access to the website may be at times limited or suspended to allow for maintenance or upgrades.

Disclaimer of Liability:
  1. The use of this website is subject to the Terms of Use. We accept no liability except those set out in our Guarantee. It is your responsibility to ensure that your use of this website is in compliance with the law in your country.
  2. We do not accept any liability for the products or the content on the website. If the product is defective or damaged, if there is any delay due to shipping or any technical error or causes any loss of any kind, including personal injury or death of any person or animal in connection with the use of the products, our liability is limited to the cost of the product or providing a replacement.
  3. It is your responsibility to ensure that your use of this website and the purchase of any products from us complies with the law where you are. We make no representation or warranty in this regard. By placing an order you warrant to us that in doing so you are complying with all laws in your country.
  4. All local taxes, customs duties and other government fees and charges imposed on any products you purchase or on your purchase are your responsibility.
  5. You understand and agree that the sale occurs upon your order leaving our warehouse and title to the goods pass to you at that time. You are the legal owner of the products from that time. If the products are shipped from outside your country, you are the importer of those products and responsible for all laws in your country.
  6. By using this website and purchasing products from us, you warrant and agree that you are not doing so for the purposes of taking any legal action against us.
  7. Prices are subject to change without notice.
Amendment or Modification:

We reserve the right to amend or modify any of our services or the terms of our services at any time without any prior notice.

Use of this website and the sale of products is governed by the laws of NSW and Australia.

Contact Us:

If you have any questions or concerns regarding our Terms of Use, please contact us via email at [email protected] or via Free Phone at 1-300-838-787 from Monday to Friday, 9:00 AM to 7:00 PM AEST.

MAX PET SUPPLIES PTY LTD. ABN: 86 603 803 738 © 2024 - All Rights Reserved.

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