Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ranvet White Healer Antiseptic Cream for Horses
Ranvet White Healer for Horses is an all-natural antiseptic cream designed to help protect, soothe, and support the healing of a wide range of skin conditions in horses. Made with a smooth zinc cream base, this easy-to-apply cream provides effective first aid care. Featuring a blend of zinc oxide and melaleuca oil, this cream offers strong astringent and germicidal action without added pharmaceutical drugs. With powerful antibacterial and antifungal properties, White Healer helps encourage natural healing of wounds, abrasions, and irritated skin while helping reduce the risk of infection.
Moreover, the cooling and soothing formula is ideal for treating minor wounds, rope burns, greasy heel, rain scald, and mud fever. It can also be used for skin irritations related to cracked heels, girth galls, and other common skin irritations in horses. Ranvet White Healer can also assist in preventing and managing skin damage caused by sun exposure. it is available in convenient 100 g tube and 500 g tub packs.
- Clean dirt or dried discharge from the affected area using fresh water or a mild disinfectant.
- Apply Ranvet White Healer liberally to the affected area once or twice daily.
- Continue use until the condition improves or resolves.
- Bandaging is generally not required.
- Consult your veterinarian if the condition does not improve.
- Antiseptic cream for horses
- Offers powerful antibacterial and antifungal properties
- Helps protect wounds and abrasions
- Cooling and soothing formula
- Supports natural healing of skin damage
- Provides strong astringent and germicidal action
- Safe, effective, and easy first aid for all skin damage and infections
- Helps manage greasy heel, mud fever, and rain scald
- Suitable for skin irritations associated with cracked heels and girth galls
- Assists with minor wounds, rope burns, and skin irritations
- May help prevent and manage sun-related skin damage
- Smooth zinc cream base for easy application
- No added pharmaceutical drugs
- Ideal addition to equine first aid kits
- Available in 100 g tube and 500 g tub sizes
- For animal use only.
- Use only as directed.
- Avoid contact with eyes.
- Store in a cool, dry place.
- Consult a veterinarian if symptoms persist.
- Consult your vet before use.
- Read the instructions on the label before using.
- Keep out of the reach of kids and pets.
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Target Species
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Horses
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Product Type
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Cream
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Mode of Administration
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Topical
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Active Ingredients
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Zinc Oxide 50 g/kg, Melaleuca Oil Blend 20 g/kg
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Brand
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Ranvet
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