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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Preventic Tick collar is a full proof protection against ticks within 48 hours of attachment. Just within 24 hours, it controls 92 % of tick infestation and protects dogs from harmful diseases. Preventic Tick collar controls ticks on dogs for up to 2 months. The collar prevents tick-borne diseases such as Lyme disease, babesiosis and rickettsia. The tick collar is odorless and trusted by vets. It is recommended for dogs from 16 weeks of age.
How does it work?
Preventic collar contains active ingredient amitraz. An antiparasitic drug, it effectively repels and prevents ticks on dogs. Amitraz rapidly paralyzes tick mouth parts to prevent feeding and eventually kills them, preventing attachment of the tick and transmission of the disease. Preventic Tick Collar controls external parasites such as ticks, mites, lice and other animal pests. It’s mainly effective in controlling paralysis ticks, brown dog ticks, cattle ticks and bush ticks.
Contraindications
| Target species | Dogs |
| Mode of administration | Topical |
| Key Ingredients | Amitraz |
| Manufacturer | Virbac |
| Brand | Virbac Preventive Tick Collar |
Killed all the ticks on my pet's coat.
I get these year after year for my dogs, because it's so effective! I combine the dogs wearing these with treating my backyard with garden safe insect Killers and now I have maybe seen a couple of ticks on them where as earlier we'd see multiple ticks on a daily basis.
I get these year after year for my dogs, because it's so effective! I combine the dogs wearing these with treating my backyard with garden safe insect Killers and now I have maybe seen a couple of ticks on them where as earlier we'd see multiple ticks on a daily basis.
I live in a bushy area where there are lots of ticks. Hence, there was always a need for a product that would protect my furry pals from these pesky parasites. My friend suggested me to get this collar and since then there has never been a single tick on them. Thank you so much!!!
This collar works amazingly well. I reside in an area with a lot of deer. Before applying this collar there were 5 or more ticks on my furry pal's body at a time. But since applying this collar the ticks have gone. Great product!!! Will buy it again!!!
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