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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ilium Ear Drops is the ultimate solution for pet ear care. Specifically formulated for dogs and cats, the product is expertly designed to combat ear mites, fungal and bacterial infections, and other ear-related ailments. Packed in a convenient dropper bottle with a flexible tip, this antifungal and antibacterial formula effectively treats and prevents dangerous ear diseases, ensuring the well-being of your beloved pets. With Ilium Ear Drops, you can trust that your pet's ears will remain infection-free and protected from various ear problems. Say goodbye to worries about dog ear infections and feline ear issues with this canine ear drops. Experience the ease of use and keep your pet’s ear health in top condition with Ilium Ear Drops!
How does it works?
Ilium Ear Drops work by delivering a potent combination of antifungal and antibacterial agents directly to your pet's ears. When applied as directed, the drops effectively combat ear mites, fungal and bacterial infections, and other ear-related issues. The flexible tip of the dropper bottle ensures precise and easy application, allowing you to administer the solution comfortably to your pet. Once applied, the active ingredients penetrate deep into the ear canal, targeting and eliminating harmful pathogens. Regular use of Ilium Ear Drops helps maintain optimal ear health in dogs and cats, keeping infections at bay and ensuring your pet's comfort and well-being.
Contraindications:
No known contraindications found yet of using this product
| Target species | Dogs and cats |
| Mode of application | Topical |
| Key Ingredients | 5mg/mL DICHLOROPHEN, 5mg/mL PIPERONYL BUTOXIDE, 500 mcg/mL PYRETHRINS, 5mg/mL LIGNOCAINE HCL |
| Manufacturer: | Troy Laboratories |
| Brand | Ilium |
Sort of works, does make it less of a problem
The best for my fur baby and easy ordering efficient service best pricing
Best place to buy ear care product
My German Shepherd suffered from dirty itchy ears. Ilium ear drops really helped to control the build up and relieve the itching
This is the best ear cleaning product used till today.
A: Ilium Ear Drops is recommended for the treatment of ear mites, as well as bacterial and fungal ear infections in cats and dogs. Ilium Ear Drops is also useful for cleaning moist, waxy and smelly ears.
A: yes
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