Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Dermcare Pyohex Medicated Shampoo for Dogs
Dermcare Pyohex Medicated Shampoo is specially formulated to effectively eliminate cutaneous micro-organisms which primarily or secondarily cause dermatitis in dogs. The antibacterial shampoo assists in removing dirt and scale and degreasing the skin to provide a clean and healthy coat.
Pyohex Shampoo also aids in the treatment of superficial dermatitis associated with infections by Staphylococcus intermedius in dogs. With its broad spectrum of antibacterial activity, this formulation is effective against most bacteria responsible for superficial dermatitis.
How it Works?
Pyohex Medicated Shampoo for dogs features Chlorhexidine gluconate as the active ingredient, which kills bacteria by breaking their cell membranes, causing their contents to leak and eventually die. By using the shampoo regularly, you can keep your pet’s skin clean while reducing bacterial numbers associated with skin diseases.
- Thoroughly wet the dog with clean water.
- Use approximately 1 mL of Pyohex Medicated Shampoo per kg weight of dog.
- Apply the shampoo at various spots on the dog.
- Massage into a lather. You can use a sponge to assist lathering.
- Allow the shampoo to sit for about 10 minutes.
- Rinse thoroughly with clean water and towel dry.
- Repeat twice weekly until symptoms abate, then weekly or as directed by your vet.
- An excellent antibacterial shampoo for dogs
- Aids the treatment of primary or secondary dermatitis caused by bacteria
- Removes dirt and scale and degreases the skin
- Helps protect dogs from harmful skin conditions
- Helps reduce bacterial numbers associated with skin diseases
- Kills cutaneous micro-organisms which primarily or secondarily cause dermatitis
- For animal treatment only.
- Use only as directed.
- Store below 30°
- Carefully read the directions before using.
- Keep out of the reach of kids and pets.
- Do not allow the pet to lick or inhale the foam.
- Avoid contact with the eyes and the insides of ears.
- Antibiotic therapy is recommended for the initial control of infection or where deep pyodermas exist.
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Target species
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Dogs
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Mode of Administration
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Topical
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Active Ingredients
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30 g/L Chlorhexidine gluconate
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Brand
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Dermcare
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