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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Balanced Life Beef Bully Stick for Dogs is a tasty, super‐healthy, and air‐dried treat created using Australian single ingredient beef. Made form 100% natural ingredients free from grains, gluten, or fillers, this tasty beef flavor treats is suitable for all dogs, including those with allergies. It is an all‐natural and nutrient‐rich treat air‐dried in its raw form using 85% solar power to preserve maximum nutrients without sacrificing the natural flavour of the beef. The tasty treat sticks are high in protein to support strong bone, muscles, hair, and skin health. They are also designed with a chewy texture to help clean teeth and massage gums.
These Australian air‐dried beef bully sticks are the ideal all-natural and nutrient‐rich treat to satisfy your dog's cravings for snacks and chewing. When you open the packet, your dog will definitely come running for their favourite beef bully stick treats!
| Ingredients | 100% air dried raw Australian beef. |
| Brand: | Balanced Life |
Nutritional Analysis:
| Crude Protein (min) | 80% |
| Crude Fat (min) | 10% |
| Crude Fibre (max) | 5% |
| Moisture (max) | 15% |
| Calculated Calorie Content: 3,300 kcal ME/kg | |
Balanced Life Bully Sticks Dog Treats 7pk are a high-protein, long-lasting treat that is safe for dogs to chew on.
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