Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Oh Crap Compostable Dog Poop Bags – 100% Eco friendly & Non-Plastic
Oh Crap Poop Bags are the eco-friendly, biodegradable, and award-winning compostable dog poop bags made in Australia. These environment-friendly dog poop bags are 3x thicker than average dog poop bags, so you don’t have to worry about them tearing apart or having that warm, wet feeling when picking up after your pet. Oh Crap Poop Bags are made from cornstarch, which is a great alternative to plastic. They are labelled as compostable and can break down within just 12 weeks, not decades! Since these bags are completely non-plastic, you will save hundreds of plastic bags from ending up in landfills every year. Choose Oh Crap Poop Bags for your dog and make a difference.
Oh Crap Dog Poop Bag Rolls—Pack of 60
Unlike other poop bags where the sticker rips the first bag, the Oh Crap Poop Bag Rolls come with a perforated sticker for easy opening of your new roll. With its easy tear, these poop bag rolls allow you to tear the bag effortlessly in the situations where you need one handy. They don’t have wider handles, as handles are actually a huge addition to the waste every month. Oh Crap Poop Bag Rolls fit any standard-size poop bag holder & Oh Crap Dog Poop Bag Holders.
Oh Crap Poop Bags with Handles—Pack of 200
Oh Crap Handled Bags come in a convenient box with a wide opening that allows you to pull them off one by one as you need. These bags have a wider space between the handles than average handled bags, so they are easy to carry and can fit easily on a guide dog toileting harness. They are perfect for small & big dogs alike. Hence, if you prefer handled poop bags, Oh Crap Handled Poop Bags are a perfect pick for you.
- Carry them on-the-go to pick up after your pet whenever needed.
- You can also use them with the Oh Crap dog poop bag holder.
- Australia’s award-winning, number one dog poop bags
- Non-plastic and biodegradable
- Made from cornstarch
- 100% compostable – breaks down within just 12 weeks
- Best eco-friendly alternative to plastic poop bags
- Three times thicker than the average bags
- Discard properly.
- Keep it out of the reach of pets and children.
| Target species |
Dogs |
| Product type |
Poop bags |
| Bag size |
Oh Crap Compostable Dog Poop Bags – Suitable for standard size poop bag holders – Approx dimensions - Width: 23cm x Height: 33cm
Oh Crap Poop Bags with Handles - Width: 21cm x Height: 34cm (inc. 14cm x 12.5cm handle cutout)
|
| Brand |
Oh Crap |
