Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Black Hawk Grain Free Kangaroo Dry dog food is a specially formulated balanced diet for dogs. The dry food is designed for dogs that are sensitive to grains. Made with real Australian kangaroo, the healthy diet maintains strong muscles, healthy bones and vitality. The dry food is enriched with proteins, iron and omega 3, which are highly beneficial in muscle growth. This high protein recipe is complete with vegetables, fruits, oils and essential vitamins and minerals for your dog’s wellbeing. The higher protein diet is specially formulated for dogs prone to dietary sensitivities. The delicious diet is highly palatable.
Black Hawk Grain Free Kangaroo Dry Dog Food is recommended for dogs of all breeds and sizes.
- Dosage depends on recommended feeding portions.
- Feeding portion each day – please adjust quantities as needed.
- Feeding quantities may vary by breed, age, activity level and climate.
- When changing food, it is crucial to go gradually as your pet gets used to new flavours and textures.
- Ensure to provide clean drinking water all the time.
- Provide food for nursing and pregnant dogs all the times.
Daily Feeding Guide
|
Weight
|
Grams per day
|
|
Up to 5kg
|
80g – 260g
|
|
5-10kg
|
260g – 400g
|
|
10-15kg
|
440g – 600g
|
|
15-20kg
|
600g – 800g
|
|
20-25kg
|
800g – 990g
|
|
25-30kg
|
990g – 1160g
|
|
30-35kg
|
1160g – 1360g
|
|
Over 35kg
|
Add 400g per 10kg of body weight
|
- 100% grain and gluten free
- Balanced diet for dogs who are grain sensitive
- Enriched with essential vitamins and minerals
- Improves mobility
- Aids in digestion and maintains bowel health
- Supports heart and brain function
- Enhances skin and coat health
- Added benefit of emu oil
- Improves immunity and controls blood pressure
Average Nutrient and Calorific Value
|
Nutrient
|
Dry Matter %
|
|
Crude Protein
|
28% (min)
|
|
Crude Fat
|
18% (min)
|
|
Crude Fibre
|
2% (max)
|
|
Crude Ash
|
10% (max)
|
|
Calcium (Ca)
|
2.30% (max)
|
Ingredients:
Kangaroo Meal, Chicken Meal, Peas, Tapioca, Chicken Fat (naturally preserved with Rosemary Extract, Mixed Tocopherols and Citric Acid), Potato, Sweet Potato, Fish Meal, Chicken Gravy, Sugar Beet Pulp, Essential Vitamins and Minerals (see tables), Salmon Oil, Sunflower Oil, Chicory Root, Di-Calcium Phosphate, Alfalfa, Salt, Egg, Apple, Brewer’s Yeast, Pumpkin Seeds, Natural Antioxidants, Coconut Oil, Yoghurt Powder, Emu Oil, Blueberries, Cranberries, Dandelion Tea, Parsley, Peppermint Tea, Rosemary Extract, Chondroitin, Glucosamine, Carrots, Yucca Schidigera, Spinach, Kelp, Tomato, Beta Carotene.
Manufacturer:
MasterPet
Brand:
Black Hawk
