Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Black Hawk Chicken Jerky Straps Dog Treats
Black Hawk Chicken Jerky Straps Dog Treats are premium, protein-rich rewards crafted to support your dog’s health and vitality. Made in regional Australia using responsibly sourced, human-grade Australian chicken, these delicious jerky straps deliver natural goodness in every bite.
These chicken jerky dog treats are made with carefully selected prime cuts of chicken, hand-cut and slowly oven-dried to preserve their natural flavours and nutrients.
With a grain-free recipe and satisfying chewy texture, these natural chicken dog snacks are ideal for rewarding or training adult dogs. Additionally, their larger strap size makes them particularly suitable for medium to large dogs over 12 months of age.
- Use as a treat or training reward alongside a balanced diet.
- Treats should not exceed 10% of your dog’s daily food intake.
- Always keep fresh, clean drinking water available.
- Supervise your dog while feeding treats.
- Ensure treats are chewed properly before swallowing.
- Refrigerate after opening and consume within 10 days
Feeding Guide:
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Dog's Weight
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Maximum Sticks / Day
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Up to 5 kg
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1 strap
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5-10 kg
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2 straps
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10-20 kg
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3 straps
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20-30 kg
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4 ½ straps
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>30 kg
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6 straps
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- Made with 100% Australian chicken
- Features responsibly sourced, human-grade local ingredients
- Grain-free formulation for sensitive dogs
- Slowly oven-dried to lock in flavour and nutrients
- Great as a reward or training treat
- Ideal size for medium to large adult dogs over 12 months of age
- Intended for dog consumption only.
- Read the feeding instructions on the label carefully before feeding.
- Consume within 10 days of opening.
- Refrigerate after opening to maintain freshness.
- Keep out of reach of children and pets.
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Target Species
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Dogs
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Product Type
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Dog Treats
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Size
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Approximately 80mm long and 15mm wide
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Mode of Administration
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Oral
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Active Ingredient
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Australian Chicken, Natural Sugar, Vegetable Glycerine, Salt, Tapioca-Maltodextrin, Apple Cider
Vinegar, Tapioca, Cinnamon, Sunflower Oil, Ginger, Acerola Cherries, Yeast, Natural Antioxidants.
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Brand Name
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Black Hawk
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Guaranteed Analysis:
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Protein (min)
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28%
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Fat (min)
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16%
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Fibre (max)
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10%
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Moisture (max)
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27%
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Calorie content (calculated)
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283 kcal/100g; one treat = 28 kcal
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