Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
This highly palatable chicken & rice dog food for large breeds is designed to support strong muscles and healthy bones in larger and giant breed dogs. With added glucosamine and chondroitin that may aid joint health, it’s also high in vitamin B3 and B6 which aid metabolism and promote vitality.
Because feeding amounts vary by breed, age, activity level, and climate, the following information should only be used as a guide. Make adjustments to meet your pet's needs.
| Your Pet's Weight |
Daily Grams |
| 15 kg |
1 1/4 cup |
| 25 kg |
1 5/8 cup |
| 40 kg |
2 3/8 cups |
| 55 kg |
4 1/8 cups |
| 70 kg |
5 cups |
| 90 kg |
6 cups |
1 cup = 125 grams
- Improves skin and coat health
- Maintains lean muscles and vitality
- Provides increased energy to body and brain
- Australian made holistic formula
- A nutritious blend containing high quality chicken meal and brown rice
- High protein and fat endurance formula
- Balanced carbohydrate blend for a sustained release of energy
- Suitable for active or working adult dogs of all sizes and breeds
Ingredients: Chicken Meal, Ground Rice, Oats, Fish Meal, Chicken Fat (preserved with Mixed Tocopherols [source of Vitamin E], Citric Acid, Rosemary Extract), Field Peas, Beet pulp, Canola Oil, Kelp, Salt, Glucosamine, Chondroitin, Essential Vitamins & Minerals, Kelp, Natural Antioxidants, Emu Oil, Yucca Schidigera Extract, Tomato Powder, Carrots, Dried Blueberries, Dandelion, Peppermint, Rosemary, Cranberries.
Manufacturer: Black Hawk
