Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet z/d Food Sensitivities Hydrolysed Chicken Flavour Wet Cat Food
Hill's Prescription Diet z/d Food Sensitivities Hydrolysed Chicken Flavour Wet Cat Food is a complete and balanced diet specially formulated to help manage food sensitivities in adult cats. With continued feeding, it supports cats with food sensitivities and helps reduce adverse food reactions. Developed by veterinarians and nutritionists, this diet uses highly hydrolysed proteins that are broken down to avoid detection by the immune system. Plus, it contains clinically proven antioxidants to further support immune health.
Hill’s z/d Food Sensitivities Cat Food helps reduce common signs of food sensitivities or intolerances, including itching, scratching, and digestive upset. Additionally, the inclusion of omega-3 and omega-6 fatty acids helps nourish the skin and maintain a healthy coat. Hill’s z/d Wet Cat Food also features ActivBiome+ Digestion technology, a proprietary blend of prebiotic fibres. This helps support a balanced gut microbiome and improves stool quality over time.
Furthermore, this clinical diet features S+OXSHIELD, which helps promote a urinary environment that reduces the risk of developing struvite & calcium oxalate crystals with controlled mineral levels. The recipe also avoids intact animal protein sources, further adding to its suitability for cats with dietary sensitivities.
- Adjust feeding amounts as necessary to maintain optimal weight.
- Use the following feeding instructions as a starting guide only.
- Consult your vet for tailored feeding instructions.
- Gradually transition to this food over a 7-day period.
- Exclusively feed the recommended Prescription Diet dry food, canned food & Prescription Diet Hypo treats.
- Ensure that fresh drinking water is available at all times.
- Cover and refrigerate the unused portion.
- Have your veterinarian monitor your pet’s condition.
Adult Maintenance:
|
Weight of Cat - lbs (kgs)
|
Amount per Day - 5.5 oz (156 g) cans
|
|
6 (2.7)
|
1
|
|
8 (3.6)
|
1 1/4
|
|
10 (4.5)
|
1 1/2
|
|
12 (5.4)
|
1 3/4
|
|
14 (6.4)
|
2
|
|
16 (7.3)
|
2 1/4
|
|
18 (8.2)
|
2 1/3
|
- Helps manage food sensitivities using hydrolysed protein formula
- Promotes digestive health and improves stool quality
- Helps support healthy skin and reduces itching and irritation
- Features ActivBiome+ technology to support a balanced gut microbiome
- Helps reduce risk of future adverse food reactions
- Features controlled minerals to support bladder health
- Helps support immune system health with clinically proven antioxidants
- Formulated without intact animal protein sources
- Promotes urinary health by reducing the risk of crystal formation
- Intended for cats only.
- Read the instructions on the label carefully before feeding.
- Store in a cool, dry place away from direct sunlight.
- Cover and refrigerate the unused portion.
- Keep it far from the reach of kids and pets.
|
Target Species
|
Cats
|
|
Product Type
|
Wet Cat Food
|
|
Ingredients
|
Hydrolyzed Chicken Liver, Water, Corn Starch, Coconut Oil, Ground Pecan Shells, Calcium Carbonate,
Fish Oil, Powdered Cellulose, Dicalcium Phosphate, Flaxseed, Dried Beet Pulp, Potassium Chloride,
Dried Citrus Pulp, Choline Chloride, Cysteine, Iodized Salt, Potassium Citrate, vitamins (Vitamin E
Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Thiamine Mononitrate, Niacin
Supplement, Calcium Pantothenate, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Biotin,
Riboflavin Supplement, Vitamin D3 Supplement, Folic Acid), DL-Methionine, Soybean Oil, Pressed
Cranberries, Calcium Sulfate, Taurine, minerals (Zinc Oxide, Ferrous Sulfate, Manganese Sulfate,
Copper Sulfate, Calcium Iodate), Beta-Carotene.
|
|
Brand
|
Hill's Prescription Diet
|
Nutrient Content (average):
|
Nutrient
|
Dry Matter1 %
|
|
Protein
|
34.9 %
|
|
Fat
|
18.9 %
|
|
Carbohydrate / NFE
|
38.1 %
|
|
Crude Fiber
|
1.9 %
|
|
Calcium
|
0.78 %
|
|
Phosphorus
|
0.75 %
|
|
Potassium
|
0.95 %
|
|
Sodium
|
0.32 %
|
|
Magnesium
|
0.057 %
|
|
Taurine
|
0.42 %
|
|
Vitamin C
|
421 ppm
|
|
Vitamin E
|
1171 IU/kg
|
|
Total Omega-3 FA
|
0.68 %
|
|
Total Omega-6 FA
|
3.67 %
|
¹The nutrient in the product after moisture is removed. It is used to make direct comparisons of nutrient profiles with differing moisture contents.
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