Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Grain Free Adult Dry Cat Food Chicken & Kangaroo
Ivory Coat Grain Free Dry Cat Food is a delicious meal for adult cats. Featuring Australian meat as the #1 ingredient, this grain-free cat food delivers high-quality protein essential for lean muscle maintenance. It contains Australian chicken and Australian kangaroo meat as a good source of proteins to help maintain healthy organs and to help manage satiety and energy levels.
It also includes a blend of superfoods, including blueberries and pumpkin, as an added source of antioxidants, and salmon oil, which provides omega-3 and omega-6 for healthy skin and coat. The addition of a natural prebiotic further supports digestive health, while essential vitamins and minerals provide complete daily nutrition for your cat.
This delicious Australian natural cat food contains no added artificial colours, flavours, or preservatives and is also free from wheat, corn, soy, or rice. Made using only high-quality ingredients for a digestible and nutritious meal, the Ivory Coat Adult Cat Chicken & Kangaroo is sure to please your feline!
- If your cat is new to this food, introduce this food by mixing increasing amounts of it with decreasing amounts of your pet’s current food during a course of seven days.
- These are general guidelines. Your pet’s nutritional needs may change as per his/her age, health condition, temperament, and activity level. Consult your vet for this and administer the amount in accordance with his advice.
- Keep fresh drinking water readily available at all times.
Recommended feeding quantities:
|
Cat Weight
|
Dry (grams)
|
Dry (cups)
|
|
1-3 kg
|
20g-45g
|
¼-½
|
|
3-5 kg
|
45g-65g
|
½
|
|
5-7 kg
|
65g-80g
|
½-¾
|
1 cup = 120g dry
- Complete and balanced nutrition for cats
- Made with meat as its #1 ingredient
- Provides high-quality protein for lean muscle maintenance
- Offers omega fatty acids for healthy skin and coat
- Contains a blend of superfoods that offer antioxidants
- Supports healthy digestion and gut microbiome
- Helps manage the weight of cats
- Grain-free food
- Contains complex carbohydrates for energy
- No added artificial colours, flavours, and preservatives
- Store it in a cool, dry place away from direct sunlight.
- Not recommended for dogs.
- Read the pack label before use.
- Have your vet monitor your pet’s condition.
- Keep the packaging away from pets and children to avoid suffocation risks.
| Target Species |
Dogs |
|
Product Type
|
Dry Dog Food |
| Ingredients |
Dehydrated Australian Poultry, Peas, Pea Protein, Sweet Potato, Dehydrated Australian Beef, Tapioca, Chicken Fat, Lentils, Digest (Beef, Chicken), Beet Pulp, Dehydrated Australian Kangaroo, Cellulose Fibre, Salmon Oil, Linseed, Canola Oil, Salt, Potassium Chloride, Choline Chloride, Taurine, Methionine, Chicory Root Inulin, Vitamins and Minerals, Superfood Blend (Tomato, Apple, Carrot, Pumpkin, Kale, Blueberries, Spinach, Cranberries), Natural Antioxidants, Yucca Schidigera Extract.
|
| Approximate kibble size |
8-10mm |
Nutritional Analysis:
|
Protein, crude
|
35.0 %
|
|
Fat, crude
|
14.0 %
|
|
Fibre, crude
|
5.0%
|
|
Omega 6*
|
0.5%
|
|
Omega 3*
|
2.0%
|
|
Average Metabolisable Energy 360 kcals/100 g.
|
|
* *Not recognised as an essential nutrient by the AAFCO Cat Food Nutrient Profiles
