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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
PlaqueAway is a natural approach to keep your pet's teeth and gums healthy and clean by reducing dental plaque, calculus, and the dreaded "pet breath." This product is manufactured from specially selected seaweed picked from the pristine waters of northern Norway. PlaqueAway contains no artificial ingredients, preservatives, gluten, sugar, or fillers. PlaqueAway, when used on a daily basis, significantly reduces the risk of periodontal disease, which affects 80% of mature dogs and cats. It is a tried-and-true, high-quality, low-cost product that has been laboratory tested to ensure your pet health safety and peace of mind.
Note: Since Ascophyllum Nodosum has a naturally high iodine content, consult your veterinarian prior using this product if your pet has thyroid problems. It is not advisable to administer more than one product to your pet containing Ascophyllum Nodosum at the same time.
Dosage:
| Animal Weight (kg) | Daily Dose (scoops) |
| <10 | 0.5 |
| 10-25 | 1 |
| >25 | 1.5 |
| Target Species | Dogs and Cats |
| Mode of Administration | Oral |
| Active Ingredients | 100% pure, organic and natural product made from specially selected seaweed (Ascophyllum Nodosum) with no additives, preservatives, gluten, sugar or fillers. |
| Manufacturer | TotalPet |
| Brand | PlaqueAway |
Using it for years now. The best oral care product
Was very surprised how fast it worked. My pomeranian generally a fussy eater but had no problems giving this powder to her in her food. Highly recommended
Works so well, extremely happy
Have only just started using this but I am already seeing a difference in the dog's teeth so will continue.
Too early to see the advantage of this product.
A: PlaqueAway is known to reduce plaque, tartar and bad breath.
A: PlaqueAway acts via the vascular system to prevent dental plaque from forming on your dog's teeth.
A: Please consult your vet as he/she can suggest you the best course of treatment according to your pet's health and lifestyle.
A: just add to food
A: 100% pure, organic and natural product made from specially selected seaweed (Ascophyllum Nodosum) with no additives, preservatives, gluten, sugar or fillers.
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