Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet u/d Urinary Care Chicken Flavour Dry Dog Food
Hill’s Prescription Diet u/d Urinary Care Chicken Flavour Dry Dog Food is a complete and balanced feed formulated to support the bladder health of adult & senior dogs. Developed by nutritionists and veterinarians, Hill's Prescription Diet u/d is designed to fulfil all nutritional requirements of small, medium and large breed cats. With controlled levels of high-quality, highly digestible protein, this urinary care dog food formula prevents the formation of bladder stones. Additionally, it reduces the risk of urate and cystine stone recurrence.
These chicken-flavoured, disc-shaped kibbles are low in sodium and help maintain ideal urine pH, supporting urinary tract health. Furthermore, it features vitamin E and helps promote a healthy immune system with its antioxidant properties.
- Before feeding, weigh your dog to ascertain the right dosage.
- Consult your veterinarian for appropriate feeding instructions.
- Adjust portions as necessary to help your pet maintain optimal weight.
- If uncertain about feeding amounts, consult your veterinarian.
- Transition to the new food gradually over a period of 7 days.
- Have your veterinarian monitor your pet’s condition.
- Make sure fresh drinking water is available at all times.
Feeding Guide:
| Weight of Dog — lbs (kgs) |
Amount per Day - cups (grams) |
| 5 (2.3) |
1/2 (55) |
| 10 (4.5) |
3/4 (80) |
| 15 (6.8) |
1 1/8 (120) |
| 20 (9.1) |
1 1/3 (145) |
| 30 (14) |
1 3/4 (190) |
| 40 (18) |
2 1/3 (250) |
| 50 (23) |
2 3/4 (295) |
| 60 (27) |
3 (325) |
| 70 (32) |
3 1/2 (380) |
| 80 (36) |
3 3/4 (405) |
| 100 (45) |
4 1/2 (485) |
| 120 (54) |
5 1/4 (565) |
- Complete and balanced nutritional diet
- Supports bladder health
- Easy-to-administer urinary care dog food
- Prevents the formation of bladder stones
- Helps dissolve urate and cystine stones
- Decreases the risk of urate & cystine stone recurrence
- Supports a healthy immune system
- Contains controlled levels of high-quality, highly digestible protein
- Helps maintain ideal urine pH and is low in sodium
- Chicken-flavoured, disc-shaped kibbles
- Features antioxidants, including vitamin E
- Intended for dogs only.
- Read the instructions on the label carefully before feeding.
- Store in a cool, dry place away from direct sunlight.
- To prevent suffocation, keep the packaging out of the reach of pets & children.
| Target species |
Dogs |
| Product Type |
Dry Dog Food |
| Ingredients |
Brewers Rice, Corn Starch, Whole Grain Corn, Chicken Fat, Egg Product, Flaxseed, Potato Protein, Chicken Liver Flavor, Lactic Acid, Calcium Carbonate, Potassium Citrate, Dicalcium Phosphate, L-Lysine, Iodized Salt, vitamins (Vitamin E Supplement, Niacin Supplement, Thiamine Mononitrate, Pyridoxine Hydrochloride, Calcium Pantothenate, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Vitamin A Supplement, Folic Acid, Vitamin D3 Supplement), Potassium Chloride, DL-Methionine, Choline Chloride, Taurine, Magnesium Oxide, minerals (Zinc Oxide, Ferrous Sulfate, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), L-Carnitine, Mixed Tocopherols for freshness, Natural Flavors, Beta-Carotene. |
| Calorie Content |
3986 kcal/kg (429 kcal/cup†) |
| Brand |
Hill’s Prescription |
†An eight fluid oz. measuring cup of u/d Dry Dog Food contains 108.0 grams by weight.
Nutrient Content (average):
| Nutrient |
Dry Matter1
% |
| Protein |
13.8 % |
| Fat |
20.7 % |
| Carbohydrate / NFE |
59.8 % |
| Crude Fiber |
1.7 % |
| Calcium |
0.64 % |
| Phosphorus |
0.32 % |
| Potassium |
0.68 % |
| Sodium |
0.22 % |
| Magnesium |
0.1 % |
| Vitamin C |
0 ppm |
| Vitamin E |
751 IU/kg |
| Total Omega-3 FA |
1.36 % |
| Total Omega-6 FA |
3.81 % |
