Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet u/d Urinary Care Original Flavour Wet Dog Food
Hill's Prescription Diet u/d Urinary Care Original Flavour Wet Dog Food is a complete and balanced diet formulated to support your dog’s bladder health. Developed by veterinarians and nutritionists, this clinical nutrition helps maintain the right mineral balance to reduce the risk of urinary crystal formation. It is specially designed for dogs requiring nutritional support for urinary conditions, including urate and cystine stones.
Hill’s u/d wet urinary dog food features a soft, ground texture with an appealing taste to entice dogs. The formula includes controlled levels of high-quality protein and low sodium to help maintain a healthy urinary environment. It also promotes an optimal urine pH, which supports bladder health and reduces the chances of stone recurrence. Additionally, it contains antioxidants like Vitamin E to help support overall immune health and wellbeing.
Note: Hill's Prescription Diet u/d Urinary Care Original Flavour Wet Dog Food is a prescription diet and should only be given after consulting a vet.
- Adjust feeding quantities as needed to maintain optimal weight.
- Consult your veterinarian if you are unsure about feeding amounts.
- Gradually transition to this food over a 7-day period.
- Have your veterinarian monitor your pet’s condition.
- Cover and refrigerate any unused portion.
- Feed only the recommended Prescription Diet dry food and treats.
- Always provide fresh drinking water for your dog.
Adult Maintenance:
|
Weight of Dog - kgs
|
Amount per Day - 13 oz (370 g) cans
|
|
2.5
|
3/8
|
|
5
|
2/3
|
|
10
|
1 1/4
|
|
20
|
2
|
|
30
|
2 2/3
|
|
40
|
3 1/3
|
|
50
|
4
|
|
60+
|
25 g per kg
|
Adult Maintenance (Mixed feeding):
|
Weight of Dog - kgs
|
Amount per Day - 370 g cans
|
|
Amount per Day - grams
|
|
2.5
|
0.25
|
+
|
20 g
|
|
5
|
0.5
|
+
|
25 g
|
|
10
|
0.5
|
+
|
90 g
|
|
20
|
1
|
+
|
130 g
|
|
30
|
1
|
+
|
225 g
|
|
40
|
1
|
+
|
315 g
|
|
50
|
2
|
+
|
260 g
|
|
60+
|
2
|
+
|
59 g per 10 kgs
|
- Supports bladder health with controlled mineral levels
- Helps dissolve urate and cystine stones effectively
- Low-sodium urinary care wet dog food
- Reduces the risk of recurrence of urinary stones
- Promotes optimal urine pH for urinary health support
- Highly palatable wet food with soft ground texture
- Contains antioxidants to support immune system function
- Made with highly digestible ingredients for better nutrient absorption
- Provides complete and balanced daily nutrition
- Intended for dogs only.
- Carefully read the instructions on the package before feeding.
- Store in a cool, dry place away from direct sunlight.
- To prevent suffocation, keep the packaging out of the reach of pets & children.
|
Target Species
|
Dogs
|
|
Product Type
|
Wet Dog Food
|
|
Ingredients
|
Maize starch, dried eggs, animal fat, pork liver, rice, various sugars, coconut oil, dried beet
pulp, cellulose, minerals, flaxseed, vitamins, trace elements and beta-carotene.
|
|
Brand
|
Hill’s Prescription Diet
|
Nutrient Analysis:
|
Nutrient
|
Dry Matter1 %
|
|
Protein
|
13.2 %
|
|
Fat
|
26.8 %
|
|
Carbohydrate / NFE
|
52.9 %
|
|
Crude Fiber
|
2.7 %
|
|
Ash
|
4.4 %
|
|
Total Dietary Fiber
|
5.6 %
|
|
Calcium
|
0.65 %
|
|
Phosphorus
|
0.25 %
|
|
Potassium
|
0.55 %
|
|
Sodium
|
0.23 %
|
|
Chloride
|
0.49 %
|
|
Magnesium
|
0.071 %
|
|
Copper
|
13.8 ppm
|
|
Sulfur
|
0.28 %
|
|
Hydroxyproline
|
0 %
|
|
Lysine
|
1.15 %
|
|
Methionine + Cystine
|
0.78 %
|
|
Taurine
|
0.19 %
|
|
Vitamin A
|
15046 IU/kg
|
|
Vitamin D
|
862 IU/kg
|
|
Vitamin E
|
911 IU/kg
|
|
DHA
|
0.058 %
|
|
EPA
|
0 %
|
|
EPA + DHA
|
0.058 %
|
|
Total Omega-3 FA
|
0.66 %
|
|
Total Omega-6 FA
|
4.98 %
|
|
Beta-Carotene
|
1.63 ppm
|
|
Carnitine
|
407.6 ppm
|
¹The nutrient in the product after moisture is removed. It is used to make direct comparisons of nutrient profiles with differing moisture contents.
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