Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Grain-Free Lamb & Sardine is an Australian-made nutritious all-breed adult dog food. This dry food
contains Australian lamb and sardine which work as a great source of protein and fat to help maintain strong
muscles and support overall good health. The natural superfood blend, including tomato, apple, carrot, pumpkin,
kale, blueberries, spinach, and cranberries, works as a source of natural antioxidants. This grain-free dog food
includes quality vegetables that provide complex carbohydrates and fibre to support a healthy gut and firmer
stools. The natural prebiotics in this recipe help aid in the beneficial growth of healthy gut microflora, thus
supporting healthy digestion and improving intestinal health.
Ivory Coat Lamb & Sardine dog food contains salmon oil which provides omega 3 & 6 fatty acids to help
support skin and coat health while Yucca helps control stool odour. The essential minerals and vitamins in this
food provide complete and balanced daily nutrition to dogs. With no added wheat or wheat gluten, corn, soy, rice,
artificial colours, flavours or preservatives, this dry food helps add a delicious variety to dogs’ daily
diet.
- Weigh your dog and feed the recommended quantity of Ivory Coat Grain-Free Lamb & Sardine Adult All Breeds
dry food to them daily.
- When introducing Ivory Coat Dry food to your dog’s diet, mix increasing amounts of it with decreasing
amounts of your pet’s old food over a period of 5 to 7 days.
- Provide fresh and clean drinking water to your dog at all times.
- Consider this as a suggestive guide only. Your dog may need more or less of this food to maintain proper
weight based on their age, breed and activity level. Adjust the feeding amount as needed.
- Consult a veterinarian if you need help determining the appropriate feeding amount.
Daily feeding guide
|
Dog Size
|
Dry (Grams)
|
Dry (Cups)
|
|
1-5kg
|
25-90g
|
¼ - ¾
|
|
5-10kg
|
90-155g
|
¾ - 1 ¼
|
|
10-20kg
|
155-255g
|
1 ¼ - 2 ¼
|
|
20-30kg
|
255-350g
|
2 ¼ - 3
|
|
30-40kg
|
350-430g
|
3 – 3 ½
|
|
40-50kg
|
430-510g
|
3 ½ - 4 ¼
|
|
50-60kg
|
510-585g
|
4 ¼ - 5
|
|
Over 60kg
|
Add 70g per additional 10kg weight
|
1 Cup = 120g dry
- Australian-made all-breed adult dog dry food
- Provides complete and balanced nutrition
- Helps maintain strong muscles
- Works as a source of natural antioxidants
- Supports a healthy gut and firmer stools
- Supports healthy digestion & improves intestinal health
- Helps support skin and coat health
- Contains no added wheat or wheat gluten, corn, soy, rice, artificial colours, flavours or preservatives
- For dogs only.
- Keep out of reach of children and pets to prevent suffocation.
- Store in a cool and dry place.
- Read the packaging and follow the directions for use.
- Keep the unused product properly packed between feedings.
Note
- This product is made with selected natural ingredients and variations in colours, size and textures can occur
between batches.
Target Species: Dogs
Product Type: Dry dog food
Breed: All breeds
Life Stage: Adult
Ingredients: Dehydrated Australian Lamb, Peas, Lentils, Dehydrated Australian Poultry,
Australian Chicken, Sweet Potato, Tapioca, Pea Protein, Chicken Fat, Beet Pulp, Chicken Digest, Dehydrated
Australian Sardine, Salmon Oil, Linseed, Canola Oil, Salt, Potassium Chloride, Choline Chloride, Chicory Root
Inulin, Vitamins and Minerals, Superfood Blend (Tomato, Apple, Carrot, Pumpkin, Kale, Blueberries, Spinach,
Cranberries), Natural Antioxidants, Yucca Schidigera Extract, Vitamin E.
Guaranteed Analysis:
|
Metabolisable Energy
|
350kcal/100g
|
|
Crude Protein
|
(min)30.0%
|
|
Crude Fat
|
(min)14.0%
|
|
Crude Fibre
|
(max)5.0%
|
|
Omega-3 Fatty Acids
|
(min)0.5%
|
|
Omega-6 Fatty Acids
|
(min)2.0%
|
|
Vitamin E
|
(min)200 IU/kg
|
Brand: Ivory Coat
