Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Ocean Fish & Salmon: Premium Grain Free Dog Food
Ivory Coat Dog Adult Grain Free Ocean Fish and Salmon is a protein-based, grain-free dog food ideal for dogs that
are sensitive to certain ingredients. Rich in protein and fibre, this dog food is formulated without poultry for
dogs that are sensitive to poultry protein. It is made with Australian meat as its main ingredient to support lean
muscles. This healthy adult dog food also includes various vegetables as a source of grain-free carbohydrates and
fibre to help support a healthy gut.
It also includes a natural superfood blend (including tomato, apple, carrot, pumpkin, kale, blueberries, spinach
& cranberries) as a source of antioxidants, as well as omega 3 & 6 to help support healthy skin &
coat. Moreover, a natural prebiotic, yucca, is also included to support healthy digestion in dogs. Packed with
essential nutrients, this amazing diet is easy to feed and very good for dogs, especially adult dogs.
Ivory Coat Salmon Ocean Fish Dog Food contains no added wheat, corn, rice, or soy and is formulated with no added
artificial colours, flavours, or preservatives. Offer a great-tasting, digestible, and nutritious meal to your dog
with the Ivory Coat Dry Dog Food with Ocean Fish & Salmon.
- If your dog is new to this dog food, introduce this food by mixing increasing amounts of it with decreasing
amounts of your pet’s current food during a course of seven days.
- These are general guidelines. Your pet’s nutritional needs may change as per his/her age, health
condition, temperament, and activity level. Consult your vet for this and administer the amount in accordance
with his advice.
- Keep fresh drinking water readily available at all times.
Recommended feeding quantities:
|
Dog Size
|
Dry (grams)
|
Dry (cups)
|
|
1-5 kg
|
30g - 95g
|
¼ - ¾ cup
|
|
5-10 kg
|
95g - 155g
|
¾ - 1¼ cups
|
|
10-20 kg
|
155g - 265g
|
1¼ - 2¼ cups
|
|
20-30 kg
|
265g - 360g
|
2¼ - 3 cups
|
|
30-40 kg
|
360g - 445g
|
3 - 3¾ cups
|
|
40-50 kg
|
445g - 525g
|
3 ¾ - 4½ cups
|
|
50-60 kg
|
525g - 600g
|
4½ - 5 cups
|
|
Over 60kg
|
Add 75g per additional 10kg weight
|
|
- Complete and balanced diet
- Ideal for dogs that thrive on a grain-free diet
- No poultry protein, perfect for dogs sensitive to poultry
- Made with delicious salmon and ocean fish
- Includes quality protein for lean muscle maintenance
- Includes omega 3 and 6 fatty acids for skin and coat
- Supports healthy gut microflora with natural prebiotics
- Has yucca for digestion and stool odour control
- Contains superfoods as a source of antioxidants
- Contains meat as the #1 ingredient
- No artificial colours, flavours, or preservatives
- Store it in a cool, dry place away from direct sunlight.
- If in doubt, consult your veterinarian for specific feeding instructions tailored to your pet's individual
needs.
- Read the pack label carefully before use.
- Keep the packaging away from pets and children to avoid suffocation risks.
|
Target Species
|
Dogs
|
|
Product Type
|
Dry Dog Food
|
|
Ingredients
|
Dehydrated Australian Salmon, Peas, Sweet Potato, Tapioca, Australian Salmon, Pea Protein, Dehydrated
Australian Ocean Fish, Lentils, Beef Fat, Beet Pulp, Beef Digest, Linseed, Canola Oil, Salt, Potassium
Chloride, Choline Chloride, Chicory Root Inulin, Vitamins and Minerals, Superfood Blend (Tomato, Apple,
Carrot, Pumpkin, Kale, Blueberries, Spinach, Cranberries), Natural Antioxidants, Yucca Schidigera Extract,
Vitamin E.
|
Guaranteed Analysis:
|
Metabolizable energy
|
340kcal/100g
|
|
Protein (min.)
|
30.0%
|
|
Fat(min.)
|
14.0%
|
|
Fibre (max.)
|
5.0%
|
|
Omega 3 fatty acids* (min.)
|
0.5%
|
|
Omega 6 fatty acids* (min.)
|
2.0%
|
|
Vitamin E (min.)
|
200 IU/kg
|
