Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Fido's Oodle Shampoo for Dogs
Nourish your beloved Oodle with a shampoo specially created for their unique curly and wavy coats. Fido’s Oodle Shampoo has been especially developed for Oodle breeds such as Cavoodles, Labradoodles, Groodles and others. It is also suitable for other curly-coated breeds such as Poodles, Bichon Frise, Irish Water Spaniel, etc. Formulated by veterinarians, this gentle yet effective shampoo helps cleanse, nourish and enhance the natural beauty of textured coats while being kind to sensitive skin.
Enriched with chamomile, known for its soothing properties, the formula helps calm the skin while enhancing coat lustre. The blend of essential oils and plant-based cleansers works to moisturise and nourish the coat, adding shine and smoothing the curls for a soft, manageable finish. With a pleasant natural fragrance, your dog will be left smelling fresh and feeling fabulous after every wash.
This concentrated, soap-free and paraben-free formulation is pH balanced and biodegradable, making it a thoughtful choice for both your pet and the environment. It is also compatible with oral flea treatments, allowing you to maintain your dog’s grooming routine without compromising parasite protection. Proudly made in Australia by an Australian family-owned company, Fido’s Oodle Shampoo for Dogs is available in convenient 250mL and 500mL sizes.
- Wet your dog’s coat thoroughly with warm water.
- Apply shampoo and massage gently into the coat to form a rich lather.
- Rinse thoroughly with clean water.
- Repeat if necessary.
- Towel dry and brush to enhance coat smoothness and shine.
- Specially developed for curly and wavy Oodle coats
- Suitable for Cavoodles, Labradoodles, Groodles, Poodles, Bichon Frise, Airedales, etc.
- Contains chamomile to soothe skin and enhance coat lustre
- Gentle formula to suit skin sensitivities
- Natural, pleasant fragrance
- Concentrated formula for value and performance
- pH balanced, paraben free and soap free
- Biodegradable formulation
- Compatible with oral flea treatments
- Proudly made in Australia
- Available in 120 mL and 500 mL sizes
- For external use only.
- Use only as directed.
- Store in a cool, dry place.
- Discontinue use if irritation occurs.
- Read the instructions on the label before using.
- Close the lid properly after each use.
- Keep out of the reach of kids and pets.
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Target species
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Dogs
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Mode of Administration
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Topical
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Active Ingredients
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Essential oils and plant-based cleansers
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Brand
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Fido’s
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