Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Science Diet Adult 11+ Small Paws Senior Chicken Meal, Barley & Brown Rice Recipe Dry Dog Food is a highly palatable food that provides 100% balanced nutrition to senior dogs. Tailor made for small and toy breed dogs, this easy to digest dry food contains fish oils, Omega fatty acids, vitamins, Calcium and other nutrients. This combination of essential nutrients improves vitality and overall health in senior dogs.
The crunchy kibbles are made with no extra preservatives, flavours or colours making them absolutely healthy for senior dogs. They provide optimum nutrition without nutrient excesses and thus prevent deficiencies of all kinds.
Feeding Guidelines:
While introducing Hill's Science Diet Adult 11+ Small Paws Senior dry food, just mix increasing amounts of it with decreasing amounts of your pet’s old food during a course of seven days.
To get the exact quantity of one time feed, divide the amount of food given in the following table by the number of feeds per day.
These are general guidelines. Your pet’s nutritional needs may change as per his/her age, temperament, health condition, weight gaining tendencies and activity level. Consult your vet for this and administer food in accordance with his advice.
Keep fresh drinking water readily available at all times. Wash bowls with soap and hot water after each usage. Keep the bags away from the reach of pets and children.
| Weight of Dog |
Amount per Day |
| 2 lb (0,9 kg) |
1/4 cup (25 g) - 1/3 cup (35 g) |
| 5 lb (2,3 kg) |
3/8 cup (35 g) - 5/8 cup (60 g) |
| 10 lb (4,5 kg) |
3/4 cup (75 g) - 1 cup (100 g) |
| 15 lb (6,8 kg) |
1 cup (100 g) - 1 1/3 cups (130 g) |
| 20 lb (9,1 kg) |
1 1/4 cups (125 g) - 1 2/3 cups (165 g) |
| 25 lb (11,3 kg) |
1 1/2 cups (150 g) - 2 cups (200 g) |
| 30 lb (14 kg) |
1 2/3 cups (165 g) - 2 1/4 cups (225 g) |
Note:
- This food is not recommended for Puppies, pregnant or nursing dogs.
- Wash hands after touching any pet food or treat.
Key Benefits
- Nutritionally balanced food
- Improves mobility
- Reduces plaque and tartar build up
- Promotes healthy teeth and gums
- Supports youthful vitality
- Nourishes skin and shiny coat
- Great tasty food that pets will love
Safety
More Information
Nutrient Analysis:
| Nutrient |
Dry Matter % |
| Protein |
18 |
| Fat |
11.0 |
| Carbohydrate (NFE) |
54.7 |
| Crude Fiber |
4 |
| Calcium |
1.18 |
| Phosphorus |
0.7 |
| Sodium |
0.36 |
| Potassium |
0.75 |
| Magnesium |
0.133 |
| Vitamin C |
85 mg/kg |
| Vitamin E |
600 IU/kg |
| Omega-3 Fatty Acids* Min. |
0.9 |
| Omega-6 Fatty Acids* Min. |
3 |
| Chondroitin Sulfate |
1429 mg/kg (ppm) |
| Glucosamine |
900 mg/kg (ppm) |
Caloric Content:
Dry 3631 kcal ME/kg; 371 kcal ME/cup
Ingredients:
Chicken Meal, Cracked Pearled Barley, Brewers Rice, Whole Grain Wheat, Whole Grain Sorghum, Brown Rice, Soybean Meal, Dried Beet Pulp, Chicken Fat, Chicken Liver Flavor, Soybean Oil, Corn Gluten Meal, Fish Oil, Lactic Acid, Flaxseed, Pork Liver Flavor, Potassium Chloride, DL‐Methionine, Calcium Carbonate, Iodized Salt, L-Lysine, vitamins (Vitamin E supplement, L‐Ascorbyl‐2‐Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Folic Acid, Vitamin D3 Supplement), Choline Chloride, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Taurine, Oat Fiber, Mixed Tocopherols for freshness, LCarnitine, Natural Flavors, Beta‐Carotene, Apples, Broccoli, Carrots, Cranberries, Green Peas.
