Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Ivory Coat Dog Grain Free Chicken Adult Dog Food is a well-balanced and nutritious diet for dogs of all breeds. This Australian-made, grain-free kibble targets everything from muscle development and digestion to skin and coat health. It delivers
quality chicken protein for lean muscle maintenance, complex carbohydrates for sustained energy, and fibre from selected vegetables to support gut health. Ideal for sensitive mates, this grain-free dog food contains only poultry protein to
reduce the risk of allergies.
Its natural superfood blend (including tomato, apple, carrot, pumpkin, kale, blueberries, spinach & cranberries) is added as a source of antioxidants, as well as omega-3 & 6, to help support healthy skin & coat. Moreover, it contains
yucca and natural prebiotics for the beneficial growth of healthy gut microflora. It has no added artificial colours, flavours, or preservatives or wheat, wheat gluten, corn, soy, or rice.
- If introducing for the first time, mix increasing amounts of your pet’s new food with decreasing amounts of the old food over a 7-day period.
- The amounts mentioned in the table below are a starting point only.
- Adjust feeding amounts as necessary to maintain optimal health.
- If you are not sure about the feeding amounts, consult your vet to prevent overfeeding.
- Keep fresh water available at all times.
Daily Feeding Guide:
| Dog Size |
Daily Serving |
| 1-5kg |
25-90g |
| 5-10kg |
90-155g |
| 10-20kg |
155-255g |
| 20-30kg |
250-350g |
| 30-40kg |
350-430g |
| 40-50kg |
430-510g |
| 50-60kg |
510-585g |
| Over 60kg |
Add 70g per additional 10kg weight |
- Complete and balanced dog food for all dog breeds
- Made with real Australian chicken meat
- Single poultry protein for sensitive dogs
- 100% grain free dog food
- Contains natural fibre for healthy digestion
- Added salmon oil for omega-3 and omega-6 for skin and coat health
- Added superfoods blend as a source of natural antioxidants
- Contains yucca for stool odour control
- Offers quality protein for lean muscle maintenance
- No artificial colours, flavours, or preservatives
- No added wheat, wheat gluten, corn, soy, or rice
- Store it in a cool, dry place away from direct sunlight.
- Keep out of reach of children and pets.
- If in doubt, consult your veterinarian for specific feeding instructions tailored to your pet's individual needs.
| Target Species |
Dogs |
| Product Type |
Dog Food |
| Kibble Size |
12-14mm |
| Key Ingredients |
Dehydrated Australian Poultry, Peas, Lentils, Australian Chicken, Sweet Potato, Tapioca, Chicken Fat, Pea Protein, Beet Pulp, Chicken Digest, Salmon Oil, Linseed, Canola Oil, Salt, Potassium Chloride, Choline Chloride, Chicory Root
Inulin, Vitamins and Minerals, Superfood Blend (Tomato, Apple, Carrot, Pumpkin, Kale, Blueberries, Spinach, Cranberries), Natural Antioxidants, Yucca Schidigera Extract, Vitamin E.bran,fructo-oligosaccarides. |
| Brand |
Ivory Coat |
Nutritional information:
| Metabolisable Energy |
350 kcal/100g |
| Crude Protein |
(min)30% |
| Crude Fat |
(min)14% |
| Crude Fibre |
(max)5% |
| Omega-6 |
(min)0.5% |
| Omega-3 |
(min)2 % |
| Vitamin E |
Min. 200IU/kg |
