Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Nature's Miracle Litter Box Odour Destroyer for Cats
Nature’s Miracle Litter Box Odour Destroyer for Cats is a powerful, multi-purpose solution that eliminates odours at the source rather than simply masking them. Its advanced triple-action formula works on contact to break down tough, embedded odours for fast and effective results.
This spray is designed to tackle stubborn litter box smells, as well as odours in the air, on fabrics, and on hard surfaces, helping keep your home fresh and clean. Specially formulated for use around cats, it is fragrance-free, making it ideal for sensitive pets and households that prefer a neutral environment. Suitable for all litter types, it can be used in both manual and automatic litter trays without affecting litter performance or clumping.
For Litter Box Use:
- Liberally spray into the litter box after each use for ongoing odour control.
For Airborne Odours:
- Spray lightly into the air to neutralise unpleasant smells.
For Fabric Odours:
- Test on a hidden area for colour fastness before use.
- Lightly and evenly spray onto fabric until slightly damp.
For Hard Surface Odours:
- Spray lightly onto the surface until damp.
- Wipe off any excess with a clean cloth.
- Not recommended for use on silk or leather.
- Breaks down and eliminates odours on contact
- Advanced triple-action formula targets litter, air, fabric, and surfaces
- Offers versatile use across multiple surfaces
- Fragrance-free formulation
- Effective against urine and faeces odours
- Suitable for all litter types
- Safe for use in both manual and automatic litter trays
- Does not clump litter
- Intended for pet use only.
- Keep out of reach of children.
- May cause eye or skin irritation.
- In case of contact, rinse thoroughly with water for at least 15 minutes.
- If irritation persists, seek medical attention.
- Harmful if swallowed.
- Do not spray directly on animals.
- Keep out of reach of children.
- Not recommended for use on silk or leather.
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Target Species
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Cats
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Active Ingredients
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Water, Proprietary Odor Control Formula, Methylchloroisothiazolinone, Methylisothiazolinone
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Product Type
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Odour Control Spray
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Brand
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Nature’s Miracle
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