Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
PAW NutriDerm Replenishing Shampoo for Dogs and Cats
PAW NutriDerm Replenishing Shampoo is a gentle, veterinarian-developed formula designed to cleanse, soothe, and provide symptomatic relief for dogs and cats with normal, dry, or itchy skin. With a combination of hypoallergenic, sulphate-free, and soap-free cleansers, this shampoo provides effective cleaning without stripping away the skin’s natural oils. Enriched with colloidal oatmeal, this Australian-made soothing shampoo helps calm inflamed and irritated skin.
Plus, the inclusion of moisturising ingredients such as rosehip oil and vitamin B5 (panthenol) helps to hydrate the skin and maintain a healthy skin barrier. Free from artificial fragrances, NutriDerm Shampoo offers a naturally fresh scent and is ideal for regular use. For optimal skin and coat care, it is recommended to use this shampoo in combination with PAW NutriDerm Replenishing Conditioner.
- Shake well before use.
- Wet your pet thoroughly with clean, warm water.
- Apply shampoo at several points across the body.
- Gently massage through the coat and onto the skin.
- Leave on for approximately 5 minutes.
- Rinse thoroughly with clean water.
- Follow with Paw NutriDerm Replenishing Conditioner for the best results.
- Gently cleanses without stripping natural oils
- Provides relief for dry, itchy, and irritated skin
- Contains colloidal oatmeal to soothe the skin
- Enriched with rosehip oil and vitamin B5 for hydration
- Helps maintain a healthy skin barrier
- Hypoallergenic, sulphate-free, and soap-free formula
- Suitable for dogs and cats with sensitive skin
- Naturally fresh scent with no artificial fragrances
- Developed by veterinarians and inspired by nature
- Australian-made formulation
- Intended for use in animals only.
- For external use only.
- Use only as directed.
- Store below 30°C out of direct sunlight.
- Avoid contact with the eyes and the insides of the ears.
- If your pet is pregnant, nursing, on medication, or has a medical condition, consult your veterinarian before use.
- Read the instructions on the label before using.
- Keep out of the reach of kids and pets.
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Target species
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Dogs and Cats
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Active Ingredients
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Purified water, surfactants, glycerin (vegetable), oat kernel flour, stearyl citrate, carrageenan
and glucose, emollient, sorbitol, panthenol, sodium gluconate, sodium citrate, sodium hyaluronate,
sodium hydroxymethylglycinate, rosa canina seed extrate.
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Mode of Administration
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Topical
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Brand
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PAW
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