Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Petway Petcare Coat Shine Spray for Dogs, Cats, and Horses
Petway Petcare Coat Shine Spray is a lightweight, oil-free finishing spray designed to enhance the natural beauty of your pet’s coat. Scientifically formulated to a cosmetic-grade standard, this versatile grooming spray delivers instant shine and gloss without leaving any greasy residue.
Petway Coat Shine Spray is suitable for both everyday grooming and show preparation; this quick-drying formula helps detangle knots and mats while improving coat manageability. Additionally, this pet grooming shine spray also helps repel dirt and dust, helping keep coats cleaner for longer. Suitable for all coat types, including dogs, cats, and horses’ manes and tails, this spray provides a sleek, polished finish with minimal effort.
Made with an environmentally responsible approach, this biodegradable spray is gentle, effective, and perfect for regular use across multiple animal types. It is available in 250 ml, 500 ml, 1 L, and 5 L pack sizes, further adding to the convenience.
- Shake well before use.
- Spray a fine mist directly onto the coat from 20–30 cm away.
- Lightly brush if required, especially before show presentation.
- Allow the coat to dry naturally.
- Avoid contact with eyes.
- For larger bottles (1 L and 5 L), transfer into a fine mist spray bottle for easy application.
- Adds instant shine and gloss to all coat types
- Oil-free, non-greasy, and lightweight formula
- Helps detangle knots and mats for easier grooming
- Repels dirt and dust to keep coats cleaner for longer
- Quick-drying property ensures convenient use
- Suitable for dogs, cats, and horses
- Ideal for both everyday grooming and show preparation
- Biodegradable and environmentally responsible
- Easy-to-use spray application
- Available in convenient 250 ml, 500 ml, 1 L, and 5 L pack sizes
- For external use only.
- Use only as directed.
- Store in a cool, dry place.
- Avoid contact with the eyes.
- Read the instructions on the label before using.
- Close the bottle properly after each use.
- Keep out of the reach of kids and pets.
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Target species
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Dogs, Cats, and Horses
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Product Type
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Grooming Spray
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Mode of Administration
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Topical
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Brand
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Petway Petcare
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