Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Dermcare Aloveen Oatmeal Shampoo for Dogs and Cats
Dermcare Aloveen Oatmeal Shampoo is a gentle, soap-free oatmeal shampoo specially formulated for dogs, cats, and horses with normal to sensitive skin. Infused with natural colloidal oatmeal and aloe vera, it helps soothe irritation, reduce inflammation, and relieve itching caused by conditions like atopic or contact dermatitis.
Ideal for pets with dry, itchy, or sensitive skin, Aloveen Shampoo supports skin and coat health with added emollients and moisturisers to restore hydration and maintain a healthy skin barrier. It also helps remove allergens from the skin and coat. Its balanced pH formula ensures it is kind to your pet’s skin, making it safe for regular use, even on puppies and kittens as young as 12 weeks old.
Whether you're managing your pet’s sensitive skin or simply looking for a gentle, effective cleanser for their soft coat, Dermcare Aloveen Oatmeal Shampoo offers soothing relief and leaves your pet’s coat soft, healthy, and fresh-smelling.
How does it work?
Dermcare Aloveen Oatmeal Shampoo works by soothing and cleansing itchy, dry skin. Enriched with oatmeal, it effectively treats inflamed and irritated skin. Its superfine colloidal oatmeal suspension gently cleanses the coat, removing dirt and bacteria, while aloe vera rejuvenates the skin, leaving a soothing effect without drying it out. This helps improve skin health by replenishing moisture and removing allergens, although some pets with skin diseases may require additional medications for complete relief.
- Wet the animal thoroughly with water.
- Apply Dermcare Aloveen Oatmeal Shampoo at several points and massage into the coat gently.
- Use a sponge to assist with lathering and penetration of the coat.
- Leave the shampoo on for up to 5 minutes.
- Rinse off with clean water.
- For prolonged soothing and moisturising effects, Dermcare Aloveen Oatmeal Intensive Conditioner may be used after shampooing.
- Soothes and cleanses itchy, dry skin on dogs, cats, and horses
- Contains oatmeal, known for its anti-inflammatory properties
- Includes superfine colloidal oatmeal in a stable suspension for effective use
- Gently cleanses the coat, removing dirt and bacteria
- Soap-free and pH-balanced for animal skin
- Aloe vera rejuvenates the skin and leaves a soothing effect
- Replenishes moisture to improve skin health
- Restores and maintains skin and coat health
- Removes allergens from the skin and coat
- Suitable for pets with dry, itchy, or sensitive skin, as well as those with atopic or contact dermatitis
- Store it at room temperature.
- Use with caution around eyes and mouth.
- In case of contact with eyes, immediately rinse with water.
- Keep out of reach of children and pets.
- After use, close the container properly.
| Target Species |
Dogs, Cats |
|
Mode of Administration
|
Topical |
| Manufacturer |
Dermcare
|
|
Brand
|
Alloveen |
