Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Thundershirt Grey for dogs is the best calming solution to treat most of your dog fear and anxiety issues. Just putting a Thundershirt on your dog, you can relieve them from most stressful symptoms. With gentle, constant pressure, Thundershirt helps to calm dogs from all types of anxiety, fear and over-excitement issues. With over 80% success rate, this drug free product is safe to use on pets. It is highly beneficial during vet visits, travelling, grooming, training and parties and celebrations. Highly recommended by veterinarians, Thundershirt is useful for trainers, pet families and shelter and rescue houses.
How does it work?
Thundershirt is specially designed to provide relaxing effect through its hugging formula. Its constant gentle pressure has a remarkable calming effect on the nervous system of dogs and may release calming hormones like endorphins or ocytocins. This helps to calm and relieve your dog from stress, fear and anxiety.
Thundershirt Grey for dogs is available in 7 different sizes:
| XX Small |
22.86 cm -34.29 cm (Chest Size) and weighing less than 5.45 kg |
| X Small |
33.02 cm - 45.72 cm (Chest Size) and weighing between 4.55 kg and 8.18 kg. |
| Small |
40.64 cm - 58.42 cm (Chest Size) and weighing between 6.82 kg and 11.36 kg. |
| Medium |
45.72 cm - 66.04 cm (Chest Size) and weighing between 9.09 kg and 22.73 kg. |
| Large |
60.96 cm - 81.28 cm (Chest Size) and weighing between 18.18 kg and 31.82 kg. |
| X Large |
78.74 cm - 101.6 cm (Chest Size) and weighing between 27.27 kg and 45.45 kg. |
| XX Large |
96.52 cm - 127 cm (Chest Size) and weighing over 40.91 kg |
Choose one according to your dog size and weight.
- Ideal shirt to help relieve a variety of anxieties in dogs
- Gentle pressure soothes and calms dogs
- Relieves from symptoms of anxiety, fear and stress
- Highly useful for vet visits and car travel
- Helpful during grooming, noisy celebrations, fireworks and parties
- Perfect to use for grooming, crating, reactivity, litter box problems and much more
- Easy to use, drug free and safe
- Effective in controlling dogs in stressful situations
| Target species |
Dogs |
| Manufacturer |
Thundershirt |
| Brand Name |
Thundershirt |
