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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
FieldCrest Farms Nothin to Hide Ring & Bones is a delectable and healthy protein-packed chew for your dog to munch on. These beef-flavoured dog rings and bone-shaped chews are highly digestible alternatives to traditional rawhide. Made with the highest quality ingredients, these wholesome treats are slow oven-baked with limited components like collagen that reduce joint pain, reduce fat, and build lean muscle. These sticks also keep dental health in check and satisfy your dog’s natural desire to chew. Moreover, the unique bone and ring shape provide mental stimulation for your dog while chewing. Rest easy knowing that your dog is enjoying Nothin to Hide Ring & Bones for hours, safely, and reliably.
| Caloric content: | 2618kcal/kg; 22kcal/treat |
| Active Ingredients: | Beef gelatin, beef, tapioca, vegetable glycerine, sorbic acid |
| Manufacturer: | Masterpet |
| Brand Name: | FieldCrest Farm Nothin to Hide |
In no time, he ate them all
It is one of my favourite product, I recommend it to all pet parents
It is one of my favourite product, I recommend it to all pet parents
A: It might happen because you haven't claimed or selected your free gift while ordering. However, if you'd like to redeem your free gift, you can do so by making another purchase and sharing your order history with a customer service representative by calling 1300-838-787 (Mon-Fri 9 AM To 7 PM AEST).
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