Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vetafarm South American Mix is specially designed diet for South American parrots including African greys, conures and amazons. The premium diet is enriched with amino acids and proteins required by South American Parrots. It is a completely balanced cooked extrusion for parrots for healthy wellbeing. Due to fresh nuts, it appeals exotic parrots as replicates their real diet. The nutritionally rich diet support egg production, young bird growth and general breeding successful.
Vetafarm South American Mix can be used as a complete diet, with no additional supplement necessary.
Recommended for:
South American Mix is recommended for small to medium South American parrots such as conures, african greys and amazons. South American Mix can be used for any pet or breeding South American bird.
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For complete nutrition, Vetafarm should be the 80% of the food fed.
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The other 20% of the diet should be fruits and vegetables and a small amount of treats
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Vetafarm pellets should be fed in a clean, dry dish placed where it cannot be contaminated by droppings, water or cage substrate.
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If fed becomes contaminated, it should be replaced with fresh feed.
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Enriched with increased fatty acids, protein, vitamins and calcium
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Supports healthy egg production, young bird growth and general breeding successful
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Made with fresh nuts to appeal to exotic parrots
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Reduces mess and waste compared with a seed diet
Guaranteed Analysis:
| Nutrient |
Values |
| Min Crude Fat |
7.0% |
| Max Salt |
0.5% |
| Min Crude Protein |
17.0% |
| Max Fibre |
4.0% |
Ingredients:
Whole grains - soybean, rice, wheat.
Vitamins: A, B1, B2, B3, B5, B6, B9, B12, C, D3, E, H & K.
Minerals: calcium, cobalt, copper, iodine, iron, magnesium, manganese, phosphorus, potassium, selenium, sodium, sulphur & zinc.
Peanuts and vegetable oils.
Manufacturer:
Vetafarm
