Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vetafarm South American Mix for Parrots
Vetafarm South American Mix is a premium, veterinarian-formulated diet specifically designed to meet the unique nutritional needs of South American parrots, including both companion and breeding birds. Developed by avian experts, this formula supports growth, reproduction, brain function, and optimum feather development when fed as the primary component of your bird’s diet.
Crafted using human-grade ingredients sourced from Australian farms, this mix includes wholesome grains and added fresh nuts to provide enhanced palatability. Moreover, this parrot seed and pellet mix is extruded, which helps improve digestibility, nutrient absorption, and palatability, and ensures food safety.
- Feed approximately 8 g per 100 g of body weight daily.
- Vetafarm Deli Stix Treats can be included within the 5 % treat portion for added enrichment.
Average Daily Requirements:
- Small Conure (approx.100 g bodyweight): Minimum 8 g/day
- Medium Amazon (approx.400 g bodyweight): Minimum 30 g/day
- Large Macaw (approx.800 g bodyweight): Minimum 60 g/day
General Feeding Guidelines:
- 80% South American Mix pellets
- 15 % Fresh fruits and vegetables
- 5 % Fresh nuts (e.g., almonds, walnuts, macadamias) or healthy treats
- Unlimited fresh water
- Complete and balanced nutrition for South American parrots
- Supports growth, breeding, brain health, and feather quality
- Made with human-grade Australian ingredients
- Includes fresh nuts for enhanced palatability and enrichment
- Extruded pellets for better digestibility and nutrient absorption
- Encourages natural feeding behaviour
- Suitable for both companion and breeding birds
- Use only as directed.
- Store in a dry area below 30°C.
- Keep out of reach of children and pets.
- Product expires 2 years from the date of manufacture.
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Min Crude Protein
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17 %
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Min Crude fat
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5.0 %
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Max Fibre
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3.5 %
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Max Salt
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0.5%
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Nutritional information:
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Min Crude Protein
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19 %
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Min Crude fat
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7.0 %
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Max Fibre
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4.0 %
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Max Salt
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0.5 %
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Calcium
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0.8 – 1.0 %
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Phosphorus
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0.4 %
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Vitamin A (min)
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6000 IU/kg
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Vitamin D3 (min)
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2000 IU/kg
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Vitamin E (min)
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150 mg/kg
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