Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vet's Best Nature's Health Care Allergy Itch Relief Shampoo for Dogs
Vet’s Best Allergy Itch Relief Shampoo is a potent grooming solution designed to soothe and relieve itchy, irritated skin caused by allergies and sensitivities in dogs. The gentle yet effective shampoo is made with a blend of natural ingredients and essential oils such as oatmeal, d’limonene, and tea tree oil. It helps wash away allergens from the skin and coat while providing comfort.
This nourishing formula deeply cleanses, leaving your dog’s coat soft, moisturised, and refreshed with a clean, spa-like scent. Ideal for dogs suffering from seasonal allergies or flea bite irritation, this shampoo can be used as often as needed without drying out the skin. It is also safe to use alongside topical flea and tick treatments, making it a versatile addition to your dog’s grooming routine.
- Wet your dog’s coat thoroughly with water.
- Apply shampoo evenly over the wet coat.
- Lather and gently massage into the coat and skin for 3–5 minutes.
- Rinse thoroughly with clean water.
- Repeat if necessary.
- Keep your pet warm until fully dry.
- Provides relief from itchy, irritated skin caused by allergies
- Helps remove allergens from the coat and skin
- Formulated with natural ingredients like oatmeal and essential oils
- Moisturises and soothes sensitive skin
- Leaves coat soft, clean, and fresh-smelling
- Gentle formula suitable for frequent use
- Does not interfere with topical flea and tick treatments
- Helps relieve seasonal allergies and flea bites
- For external use only.
- Use only as directed.
- Store in a cool, dry place.
- Avoid contact with eyes or the insides of the ears.
- Read the instructions on the label before using.
- Keep out of the reach of kids and pets.
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Target species
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Dogs
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Product Type
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Shampoo
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Active Ingredients
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d'limonene (Citrus Rind Extract), Cymbopogon Nardus (citronella) oil, herbal spa fragrance blend,
panthenol (Vitamin B5), aloe barbadensis leaf juice, lavandula angustifolia (lavender) oil,
tocopheryl acetate (vitamin e), melaleuca alternifolia (tea tree) leaf oil, meliaazadirachta (neem)
seed oil, citric acid and avena sativa (oat) kernel meal
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Mode of Administration
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Topical
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Brand
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Vet’s Best
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