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Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Say good-bye to slow obstructive, maze-like slow feeders as Innovative Pet Products brings to you one of its kind, simple and yet rational addition to your dog's catering. Crafted to slow down your dog's feeding, Slodog is an elegant, easy-to-use and easy-to-clean feeder that slows your dog’s feeding from a few seconds to many minutes.
Slodog is an innovatively designed plate that allows you to divide their meals into several mini meals by spreading it out to various shallow pockets and encourages dogs to have one meal at a time. Its unique design lets your dog see all the food without being required to move. Slodog’s anti-skid base pattern enables your dog to be steady and focus on the food than adjusting with a tool.
The mat promotes slow-feeding and prevents dogs from gulping the meal. Both dogs and dog parents love Slowdog mats as it allow dogs to take their own time for feeding and enable their guardians to use them anywhere in the house without making a mess.
Note: LickiMat Slodog Slow Feeder for Cats & Dogs is available in different colours. You'll receive any one colour that is in stock.
How it works?
Slowdog offers your canines a larger surface area to have their meals than feeding bowls. All the food is on the plate, in their sight, and this prevents them from unnecessary stress and anxiety as they no longer need to chase the food. Plus, the unique design splits food in multiple parts promoting slow feeding and thus reduces digestive upsets.
| Material | Non–toxic food grade PP |
| Dimensions | 35 x 26 cm/ 14″ x 10″ |
| Brand | Slodog |
| Manufacturer | Innovative Pet Products |
I've recommended to a friend
Will come again to buy it one more time
Both my dogs seems to have made peace with them
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