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Simple Solution Stain & Odour Remover Rainforest Fresh Spray for Dogs

4 / 5
Reviews: 1

Shipping Fee

A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.

Standard shipping charges based on the product weight and shipping location shall be applicable to these products.

The shipping fees will be calculated before checkout

Goods Returned to Sender

In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.

Change of Mind Returns

Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.

We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:

  • The product has been removed from its original packaging.
  • Labels or seals on the product have been tampered with or removed.
  • The product has clear signs of use, damage, or is soiled.
  • The product contains food or medication.
  • The end customer received the product more than 14 days ago.

Damaged or Incorrect Goods

Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.

We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.

Returning a Product

Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:

Returns, 1/106-108, Station Road, Seven Hills, NSW 2147

Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.

Product refunds will be credited to the original payment method used for the purchase.

Cancelling an Order

Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.

Simple Solution Stain & Odour Remover Rainforest Fresh Spray for Dogs

Rendered by Simple Solution, this Stain & Odour Remover breaks down and eliminates tough set-in dog stains from messes like urine, faeces and vomit. The solution comes with a refreshing rainforest scent and neutralises odours instead of covering them up. It also discourages repeated marking. The product features pro-bacteria-producing enzymes and works well on surfaces like carpets, upholstery, bedding, clothing and other water-safe surfaces.

Before Use

  • Remove excess solid or liquid waste.
  • Shake well and test for colourfastness in a hidden area.
  • For flooring, please follow the product’s recommendations.

Directions

  • Saturate the soiled area. When treating a carpet, cover 2X the size of the mess and saturate the carpet backing and underlay.
  • Wait for 10 or more minutes for the enzymes and Pro-Bacteria to break down the organic proteins.
  • Blot excess moisture with a colour-safe cloth.
  • Allow the area to completely dry for 24-48 hours, and then vacuum thoroughly.
  • Once dry and the stain & odour have been eliminated, rinse with water and use a clean, damp cloth to remove any residue.
  • If the area is dry but an odour persists, the odour source was not completely penetrated. Re-treat and be sure to completely saturate the soiled area to penetrate the odour source.

Carpet Cleaning Machines

  • Pre-treat heavily soiled areas using the above directions.
  • Add 120ml for every 4L of shampoo/water mix to enhance the machine's spot-cleaning power.

Laundry Pre-Wash

  • Saturate the soiled area and leave for 5-10 minutes, then wash.
  • Breaks down and eliminates tough set-in dog stains from messes like urine, faeces and vomit
  • Neutralises odours instead of covering them up
  • Provides long-lasting freshness to the home
  • Comes with a refreshing rainforest scent
  • Discourages repeated marking
  • Features pro-bacteria producing enzymes
  • Works effectively on surfaces like carpets, upholstery, bedding, clothing and any water-safe surface
  • Do not use it on leather surfaces.
  • Keep away from children, pets and uninformed people.
  • Store in a cool and dry place, away from direct sunlight.
  • Avoid bringing it close to the eyes.
  • In case of eye contact, flush thoroughly with clean water for 15 minutes and seek medical help.
Target Species Dog
Product Type Stain & Odour Remover
Contains amongst other ingredients Perfume, benzyl benzote, bronopol, 1,2- Benzisothiazolin-3-one.
Brand Simple Solution
MAX PET SUPPLIES PTY LTD. ABN: 86 603 803 738 © 2025 VetSupply.com.au - All Rights Reserved.
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