Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Black Hawk Original Mature 7+ Chicken & Rice Dry Dog Food
Black Hawk Original Mature Dry Dog Food Chicken & Rice is specially formulated to support the health and wellbeing of mature dogs aged 7 years and older. This wholesome, balanced recipe contains 25% natural protein from quality Australian chicken, vegetables, and grains, promoting strong muscles and bones. With 14% fat from healthy sources, including emu oil, it supports joint health and a shiny coat. The inclusion of rice provides vital energy for your dog’s body and brain, while chicory root, a natural prebiotic, supports intestinal health. Blueberries and cranberries offer antioxidant protection, and green-lipped mussels may help maintain healthy joints. Crafted by animal nutritionists and vets, this chicken and rice senior dog food formula is designed to meet the unique needs of senior dogs, promoting healthy ageing and overall vitality. If you are looking for delicious chicken-flavoured dog food for mature dogs in Australia, the Black Hawk Mature 7+ Dog Food is a wonderful option to consider.
- Feeding amounts vary by breed, age, activity level, and body condition.
- Use the daily feeding guide as a starting point; adjust as needed.
- For dogs 7+ years, protein supports body condition as activity decreases.
- For dogs over 12 years, adjust feeding to focus on body maintenance.
- Ensure fresh drinking water is available at all times.
- Consult your veterinarian for personalised feeding recommendations.
Recommended feeding quantities:
|
Current Weight
|
Mature Dogs (7+ Years)
|
Even Older (12+ years)
|
|
KG
|
Grams per Day
|
|
Up to 2kg
|
Up to 45g
|
Up to 50g
|
|
2 – 5kg
|
45 – 90g
|
50 – 105g
|
|
5 – 10kg
|
90 – 150g
|
105 – 175g
|
|
10 – 15kg
|
150 – 205g
|
175 – 240g
|
|
15 – 25kg
|
205 – 300g
|
240 – 350g
|
|
25 – 35kg
|
300 – 390g
|
350 – 450g
|
|
over 35kg
|
add 75g per 10kg of additional body weight
|
add 85g per 10kg of additional body weight
|
|
1 Metric Cup (250ml) = Approximately 135g
|
Important feeding information
Mature = dogs over 7 years tend to slow down a little while benefiting from protein which supports their body condition.
Even Older = over 12 years, body maintenance becomes a priority so feeding amounts should be adapted once more.
1 metric cup (250ml) = Approximately 135g.
Make sure fresh water in a clean bowl is available at all times.
- Formulated for mature dogs aged 7+ to support healthy ageing
- 25% natural protein for strong bones and muscles
- 14% healthy fats, including emu oil, for joint and coat health
- Real Australian chicken for a lean, digestible protein source
- Rice for energy to support the body and brain
- Chicory root as a natural prebiotic for digestive health
- Blueberries and cranberries to boost immunity and natural defences
- Green-lipped mussels for joint support
- Sweet potato as a fibre-rich source for digestive health
- For animal use only.
- Store in a cool, dry place.
- Transition gradually when changing to this food.
- Monitor portion sizes to prevent overeating.
- Consult your vet for specific dietary needs.
| Target Species |
Dog |
|
Product Type
|
Dog Food |
| Ingredients |
Chicken meal, rice, oats, field peas, poultry fat (preserved with mixed tocopherols), fish meal, natural chicken flavour, faba beans, chickpeas, hydrolysed chicken, fish oil, plant cellulose, essential vitamins, minerals & amino acids (see table), sweet potato, pumpkin, dried chicory root, dried yeast extracts, kelp, probiotics (Bacillus subtilis, Bacillus licheniformis), tomato, D-glucosamine, natural antioxidants, L-carnitine, green-lipped mussel, emu oil, Yucca schidigera extract, cranberries, blueberries, rosemary, carrot, pumpkin seeds, peppermint, dandelion.
|
