Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet k/d Tender Chunks in Gravy with Chicken is a complete prescription cat food for kidney health. This savoury gravy wet cat food is enriched with required nutrients to support complete renal health and protect vital kidney
function. The clinically proven formula helps to extend life and improve quality of life in cats suffering with kidney disorders by helping reduce the progression and level of signs. The delicious, tender chicken gravy chunk diet has a low
level of phosphorus to reduce workload on the kidneys and low sodium to support heart health.
Its restricted yet optimum protein content, including high levels of essential amino acids and L-carnitine, supports the cat’s natural ability to build and maintain muscle mass. Hill’s Prescription Diet k/d Chicken Pouch for Cats features
an ActivBiome+ Kidney Defence that activates the gut microbiome to reduce harmful waste products. It improves and supports renal function in cases of chronic or temporary renal insufficiency in adult cats. Support your cat’s kidney health
with Hill’s Kidney Care Wet Cat Food.
- Consult your vet before starting this wet food.
- If introducing for the first time, mix increasing amounts of your pet’s new food with decreasing amounts of the old food over a 7-day period.
- The amounts mentioned in the table below are a starting point only.
- Adjust feeding amounts as necessary to maintain optimal health.
- For more information, ask your vet.
- Keep fresh water available at all times.
Daily Feeding Guide for Hill’s Prescription Diet k/d Chicken Cat Food Pouches:
| Weight |
Pouches/Day |
| 2kg |
2 |
| 3kg |
2 ½ |
| 4kg |
3 |
| 5kg |
3 ½ |
| 6kg |
4 |
| 7+kg |
55g per kg |
Mixed Feeding Guide Hill’s Prescription Diet k/d Chicken Cat Food Pouches:
| Body Weight |
Pouch 85g |
Dry grams |
| 2kg |
1 |
15 |
| 3kg |
1 |
25 |
| 4kg |
1 |
40 |
| 5kg |
1 |
50 |
| 6kg |
1 |
60 |
| 7 +kg |
1 |
9 per kg |
- Proven wet cat food for renal health
- Ideal for the nutritional needs of cats with kidney concerns
- Helps manage the invisible changes within the intestinal tract that impact kidneys
- High-quality proteins control toxic breakdown of products from causing discomfort
- Low levels of sodium and phosphorus to reduce kidney workload
- Supports optimal kidney function
- Added omega-3 fatty acids from fish oils improve blood supply to kidneys
- Can be easily mixed with both dry and wet food
- Helps build muscle mass and maintain energy and strength
- Delicious chicken chunks in gravy make it highly palatable
- Store it in a cool, dry place away from direct sunlight.
- Keep out of reach of children and pets.
- If in doubt, consult your veterinarian for specific feeding instructions tailored to your pet's individual needs.
| Target Species |
Cats |
| Product Type |
Cat Food |
| Key Ingredients |
Chicken (17%), pork, wheat flour, maize starch, various sugars, salmon, cellulose, dried egg white, sunflower oil, fish oil, maize dextrine, vitamins, oat bran, fructo-oligosaccarides, trace elements, taurine and beta-carotene. Coloured
with natural caramel.
ActivBiome+ Kidney Defence prebiotic blend(0.29%): Betaine, oat bran,fructo-oligosaccarides. |
| Brand |
Hill’s Prescription Diet |
Nutritional information:
| Nutrient |
Dry Matter% |
| Protein |
6.3 |
| Fat |
4.6 |
| Crude Fiber |
0.53 |
| Crude Ash |
1.1 |
| Moisture |
79 |
| Essential fatty acids |
1.10 |
| Calcium |
1.5 |
| Phosphorus |
0.09 |
| Sodium |
0.05 |
| Potassium |
0.19 |
| Magnesium |
0.01 |
| Vitamin D3 |
172 IU |
| Iron |
56.6mg |
| Iodine |
1.1mg |
| Copper |
12.0mg |
| Manganese |
5.3mg |
| Zinc |
59.8mg |
