Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Prescription Diet k/d Feline with Tuna is a nutritionally rich diet formulated to support cat’s kidney health. It contains high quality protein, controlled amount of phosphorus, low sodium and adequate ratio of other nutrients to support vital kidney and heart function. Clinically proven to support appetite and vitality, this cat food provides healthy body conditions to felines.
Manufactured with high standards, the canned food suffices nutritional requirements of adult cats. It relieves the pet from symptoms of kidney ailments and reduces chances of kidney disorders. Easy to administer, this wet food keeps the cat’s system healthy.
Feeding Guidelines:
Introduce Hill's Prescription Diet k/d Feline with Tuna cat food by mixing increasing amounts of it with decreasing amounts of your pet’s current food during a course of seven days.
To get the exact quantity of one time feed, divide the amount of food given into the following table by the number of times you feed the pet.
These are general guidelines. Your pet’s nutritional needs may change as per his/her age, health condition, temperament and activity level. Consult your vet for this and administer the amount in accordance with his advice.
Keep fresh drinking water readily available at all times. Wash bowls with soap and hot water after each usage.
Adult maintenance - using 5.5 oz (156 g) can
| Weight of Cat |
Amount per Day |
| 6 lb (2,7 kg) |
1 can |
| 8 lb (3,6 kg) |
1 1/4 can |
| 10 lb (4,5 kg) |
1 1/3 can |
| 12 lb (5,4 kg) |
1 2/3 can |
| 14 lb (6,4 kg) |
1 3/4 can |
| 16 lb (7,3 kg) |
2 can |
| 18 lb (8,2 kg) |
2 1/4 can |
- Improves kidney function
- Gives symptomatic relief from kidney diseases
- Boosts vitality
- Increases energy levels
- Supports healthy appetite
- Provides nutrients required to combat kidney and heart ailments
- Improves the pet’s quality of life
Nutrient Analysis:
| Nutrient |
Dry Matter % |
| Protein |
29.7 |
| Fat |
26.7 |
| Carbohydrate (NFE) |
34.2 |
| Crude Fiber |
3.4 |
| Soluble Fiber |
0.8 |
| Calcium |
0.86 |
| Phosphorus |
0.5 |
| Sodium |
0.23 |
| Potassium |
1.09 |
| Magnesium |
0.064 |
| Taurine |
0.45 |
| Vitamin C |
199 mg/kg |
| Vitamin E |
500 IU/kg |
| Omega-3 Fatty Acids Total |
1.05 |
Caloric Content:
Canned 1201 kcal/kg (187 kcal/5.5 oz (156 g) can)
Ingredients:
Water, Pork By-Products, Tuna, Pork Liver, Chicken Fat, Brewers Rice, Corn Starch, Oat Fiber, Dextrose, Natural Flavor, Chicken Liver Flavor, Rice Flour, Calcium Sulfate, Potassium Citrate, Fish Oil, Guar Gum, Choline Chloride, Taurine, Potassium Chloride, vitamins (Vitamin E Supplement, Thiamine Mononitrate, Ascorbic Acid (source of vitamin C), Niacin Supplement, Pyridoxine Hydrochloride, Calcium Pantothenate, Vitamin B12 Supplement, Riboflavin Supplement, Biotin, Vitamin D3 Supplement, Folic Acid, Menadione Sodium Bisulfite Complex (source of vitamin K)), DL-Methionine, minerals (Zinc Oxide, Ferrous Sulfate, Manganese Sulfate, Manganous Oxide, Calcium Iodate), Calcium Carbonate, Glycine, Beta-Carotene.
