Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet m/d GlucoSupport Wet Cat Food
Hill's Prescription Diet m/d GlucoSupport Wet Cat Food is a specially formulated complete dietetic cat diet for adult cats for the regulation of glucose supply (diabetes mellitus) and for the reduction of excessive body weight. Clinically tested to manage both, this diet includes therapeutic levels of L-carnitine, high-quality protein, and optimal carbohydrates to help manage blood sugar levels. It includes a low level of rapid glucose-releasing carbohydrates to ensure optimum glucose levels.
The formula also includes proven antioxidants to support overall health. Specifically designed for diabetic cats, m/d GlucoSupport aids in weight loss and supports a healthy immune system. Additionally, its S+OXSHIELD formulation promotes a urinary environment that reduces the risk of developing struvite and calcium oxalate crystals, ensuring your cat's complete health and well-being. Help your cat manage weight and glucose levels with Hill’s m/d Cat Food.
- If your cat is new to this food, introduce this food by mixing increasing amounts of it with decreasing amounts of your pet’s current food during a course of seven days.
- These are general guidelines. Your pet’s nutritional needs may change as per his/her age, health condition, temperament, and activity level. Consult your vet for this and administer the amount in accordance with his advice.
- Keep fresh drinking water readily available at all times.
- Do not allow obese cats to consume less than 80% of the recommended feeding amount. Fasting may increase the risk of hepatic lipidosis.
Recommended feeding quantities:
|
Ideal Weight of Cat - lbs (kgs)
|
Amount per Day - 5.5 oz (156 g) cans - Weight loss
|
Amount per Day - 5.5 oz (156 g) cans - Adult maintenance
|
|
6 (2,7)
|
2/3
|
1
|
|
8 (3,6)
|
3/4
|
1 1/4
|
|
10 (4,5)
|
1
|
1 1/2
|
|
12 (5,4)
|
1 1/4
|
1 3/4
|
|
14 (6,4)
|
1 1/3
|
2
|
|
16 (7,3)
|
1 1/2
|
2 1/4
|
|
18 (8,2)
|
1 1/2
|
2 1/3
|
- Clinically optimised nutrition to help cats lose weight
- Supports unique nutritional needs of diabetic cats
- Includes high protein and optimal carbs to help manage blood sugar
- Supports a healthy immune system
- Features S+OXSHEILD formulation to promote a healthy urinary environment
- Contains clinically proven antioxidants
- Irresistible taste to encourage eating
- Store it in a cool, dry place away from direct sunlight.
- If in doubt, consult your veterinarian for specific feeding instructions tailored to your pet's individual needs.
- Read the pack label before use.
- Keep the packaging away from pets and children to avoid suffocation risks.
| Target Species |
Cats |
|
Product Type
|
Wet Cat Food |
| Ingredients |
Pork Liver, Pork By-Products, Water, Chicken Fat, Corn Starch, Potato Protein, Calcium Sulfate, Powdered Cellulose, Natural Flavor, Guar Gum, Fish Oil, Iodized Salt, Potassium Chloride, Locust Bean Gum, Taurine, Carrageenan, DL-Methionine, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Thiamine Mononitrate, Niacin Supplement, Calcium Pantothenate, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Biotin, Riboflavin Supplement, Menadione Sodium Bisulfite Complex (source of Vitamin K), Vitamin D3 Supplement, Folic Acid), Choline Chloride, L-Carnitine, L-Lysine, minerals (Zinc Oxide, Ferrous Sulfate, Manganese Sulfate, Copper Sulfate, Calcium Iodate), Beta-Carotene.
|
Nutritional Analysis:
173 kcal / 5.5 oz (156 g) can
|
Nutrient
|
Dry Matter1 %
|
|
Protein
|
52.1 %
|
|
Fat
|
24.8 %
|
|
Carbohydrate / NFE
|
13.1 %
|
|
Crude Fiber
|
2.7 %
|
|
Calcium
|
0.88 %
|
|
Phosphorus
|
0.66 %
|
|
Potassium
|
0.9 %
|
|
Sodium
|
0.5 %
|
|
Magnesium
|
0.055 %
|
|
Taurine
|
0.55 %
|
|
Vitamin C
|
171 ppm
|
|
Vitamin E
|
618 IU/kg
|
|
Total Omega-3 FA
|
0.45 %
|
|
Total Omega-6 FA
|
4.44 %
|
|
Carnitine
|
804.9 ppm
|
References
1The nutrient in the product after moisture is removed. It is used to make direct comparisons of nutrient profiles with differing moisture contents.
