Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Science Diet Adult 11+ Chicken Recipe Senior Dry Cat Food is an easy to digest, nutritionally rich dry food for senior cats that are 11 years and above. The balanced food made up of real chicken, vitamin E, Omega 6 fatty acids, Taurine, phosphorus, sodium and other nutrients fights four important signs of ageing in cats. The great tasting food made up of high quality natural ingredients help maintain overall wellbeing of elderly cats. It improves their physical activity and mental health.
Feeding Guidelines:
While introducing Hill’s Science Diet Adult 11+ Senior dry cat food, just mix increasing amounts of it with decreasing amounts of your pet’s old food during a course of seven days.
To get the exact quantity of one time feed, divide the amount of food given in the following table by the number of feeds per day.
These are general guidelines. Your pet’s nutritional needs may change as per his/her age, temperament, health condition, weight gaining tendencies and activity level. Consult your vet for this and administer food in accordance with his advice.
Keep fresh drinking water readily available at all times. Wash bowls with soap and hot water after each usage. Keep the bags away from the reach of pets and children.
Senior
| Weight of Cat |
Amount per Day |
| 5 lb (2,3 kg) |
1/3 cup (40 g) - 1/2 cup (65 g) |
| 10 lb (4,5 kg) |
5/8 cup (80 g) - 3/4 cup (95 g) |
| 15 lb (6,8 kg) |
3/4 cup (95 g) - 1 1/8 cups (140 g) |
Note:
- This food is not recommended for kittens, pregnant or nursing cats.
- Wash hands after touching any pet food or treats.
- Keeps the cat agile, active and alert
- Maintains healthy heart, kidney and other vital organs
- Promotes healthy skin and coat
- Defends the body and brain against aging
- Real chicken flavour makes it a tasty food for cats
- Easy to administer dry cat food
Nutrient Analysis:
| Nutrient |
Dry Matter % |
| Protein |
28 |
| Fat |
18 |
| Carbohydrate (NFE) |
37.8 |
| Crude Fiber |
3.5 |
| Moisture Max. | 8 |
| Calcium |
0.79 |
| Phosphorus |
0.6 |
| Sodium |
0.34 |
| Potassium |
0.67 |
| Magnesium |
0.087 |
| Taurine |
0.15 |
| Carnitine |
560 ppm |
| Vitamin C |
100 mg/kg |
| Vitamin E |
650 IU/kg |
| Omega-3 Fatty Acids | 0.8 |
| Omega-6 Fatty Acids Total |
2.5 |
Caloric Codes:
Dry 4089 kcal/kg
Ingredients:
"Chicken, Whole Grain Wheat, Corn Gluten Meal, Chicken Fat, Brewers Rice, Egg Product, Flaxseed, Dried Beet Pulp, Chicken Liver Flavor, Wheat Gluten, Lactic Acid, Fish Oil, Calcium Sulfate, Potassium Chloride, Choline Chloride, Soybean Oil, vitamins (Vitamin E Supplement, L‐Ascorbyl‐2‐Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Folic Acid, Vitamin D3 Supplement), Calcium Carbonate, Taurine, Dicalcium Phosphate, L‐Carnitine, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Iodized Salt, Oat Fiber, Mixed Tocopherols for freshness, Natural Flavors, Beta‐Carotene, Apples, Broccoli, Carrots, Cranberries, Green Peas.
"
