Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill's Science Diet Adult Cat Urinary Hairball Control Ocean Fish Pouch food is specially designed wet food for cats. It helps in controlling hairball issues in cats. Highly recommended for long haired cats, this pouch food prevents hairball formation and maintains healthy urinary tract function. The ocean fish flavoured wet food supports good urinary tract health with controlled mineral levels. The delicious ocean fish flavour is easily accepted by cats and greatly enjoyed.
Hill's Science Diet Feline Urinary Health Hairball Control Adult 1+ with Ocean Fish Chunks in Gravy is recommended for adult cats 1+ years of age.
- Gradually transit your pet to new food over a period of 7 days.
- Provide fresh drinking water always along with food.
- Adjust feeding amount as necessary to maintain optimal weight.
- Cover and refrigerate unused portion.
Daily Feeding Guide
Adult maintenance - using 85 gm pouch
| Weight of Cat(kg) |
Pouch |
| 2 |
2 - 2 3/4 |
| 3 |
2 3/4 - 3 3/4 |
| 4 |
3 1/2 - 4 3/4 |
| 5 |
4 - 5 2/3 |
| 6+ |
1 per kg |
- Delicious Ocean Fish flavour
- Prevents hairball formation
- Highly beneficial for long haired cats
- Controls most common urinary issues in cats
- Prevents urinary infection
- Maintains urinary health
- Enriched with vitamins and nutrients
- Highly palatable and easily accepted by fussy cats
Average Nutrient and Calorific Value
| Nutrient |
Dry Matter % |
| Protein |
7.2 |
| Fat |
2.0 |
| Crude Fiber |
2.1 |
| Crude Ash |
1.1 |
| Moisture |
80.0 |
| Calcium |
0.18 |
| Phosphorus |
0.14 |
| Sodium |
0.07 |
| Potassium |
0.14 |
| Magnesium |
0.01 |
| Vitamin E |
105 mg |
| Vitamin C |
21mg |
| Beta-carotene |
0.25mg |
| E761 (Vitamin D3) |
209 IU |
| E1 (Iron) |
53.02 mg |
| E2 (Iodine) |
1.0 mg |
| E4 (Copper) |
11.3 mg |
| E5 (Manganese) |
5.0 mg |
| E6 (Zinc) |
56.2 mg |
Ingredients:
Chicken, pork, ocean fish (4%), cellulose, corn starch, vitamins, tapioca starch, trace elements, pea protein, dextrose, dried pork protein, dried whole egg, sunflower oil. Coloured with natural caramel.
Manufacturer:
Hill's
Brand
Hill's Science Diet
