Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Protexin Veterinary Cystophan Urinary Capsules for Cats
Protexin Veterinary Cystophan Capsules are a daily supplement formulated to support urinary and bladder health in cats. They combine N-acetyl D-glucosamine, hyaluronic acid and L-tryptophan in one convenient capsule.
N-acetyl D-glucosamine and hyaluronic acid provide building blocks for the glycosaminoglycan (GAG) layer that naturally protects the bladder lining. This helps maintain the bladder's protective barrier and supports comfort. The cat urinary tract supplement also contains L-tryptophan, an essential amino acid used to produce serotonin, which helps support normal mood and stress levels in cats.
Protexin Cystophan supplement offers a highly palatable artificial chicken flavour for easy administration. Moreover, the capsules can be given whole or opened and sprinkled onto food. The Protexin Cystophan capsules for feline urinary health supplement are suitable for long-term use and can be used in cats from 6 months of age.
- Start with the recommended initial dose for the first two weeks.
- After two weeks, reduce to the maintenance dose for ongoing use.
- Give the capsules daily according to the recommended dosage.
- Capsules can be given whole.
- Alternatively, open the capsule and sprinkle the contents onto food.
- The capsule can also be hidden in a small, tasty treat if needed.
- Ensure your cat always has access to fresh drinking water.
- Use long-term or as advised by your veterinarian.
Dosage Guide:
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Cat Body Weight
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Initial Dose
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Long-Term Maintenance
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|
3 kg or less
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1 capsule daily
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1 capsule every other day
|
|
Over 3 kg
|
2 capsules daily
|
1 capsule daily
|
- Supports feline urinary and bladder health
- Helps maintain a healthy bladder lining
- Provides building blocks for the protective GAG layer
- Contains N-acetyl D-glucosamine
- Contains hyaluronic acid to support bladder lining integrity
- L-tryptophan supports normal mood and stress levels
- Combines urinary and wellbeing support in one supplement
- Artificial chicken flavour improves palatability
- Can be given whole or opened onto food
- Suitable for long-term use
- Suitable for cats from 6 months of age
- For animal use only.
- Use only as directed.
- Use under a veterinarian’s consultation only.
- Store in a cool, dry place.
- Suitable for cats from 6 months of age.
- Keep the container closed when not in use.
- Keep out of reach of children and pets.
- Read the instructions on the label before use.
- Cystophan has a two-year shelf life from the date of manufacture.
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Target Species
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Cats
|
|
Product Type
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Urinary and Wellbeing Supplement Capsules
|
|
Mode of Administration
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Oral
|
|
Composition
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N-acetyl D-glucosamine (fermentation origin), Hyaluronic acid (fermentation origin), Magnesium
stearate
|
|
Nutritional Additives
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Amino Acids: L-tryptophan
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|
Technological Additives
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Hydroxypropyl methylcellulose (HPMC) capsule
|
|
Sensory Additives
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Mixture of flavouring compounds (synthetic chicken) 1.82mg/cap
|
|
Key Ingredients
|
N-acetyl D-glucosamine (125mg), L-tryptophan (37.5mg), Hyaluronic acid (10mg)
|
|
Brand
|
Protexin Veterinary
|
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