Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Petosan Complete Dental Kit for Dogs and Cats
Petosan Complete Dental Kit is an all-in-one oral care solution designed to support your pet’s dental hygiene routine from the comfort of your home. The cat and dog oral care kit includes everything needed to establish an effective brushing regimen and maintain healthy teeth and gums. Petosan dog dental kit features a double-headed toothbrush, a microfibre finger brush, and a tasty poultry-flavoured toothpaste formulated specifically for pets.
The toothpaste contains pyrophosphates to help control tartar build-up, while gentle polishing agents assist in removing plaque without causing tooth wear. Designed to make brushing easy and comfortable, the dual-headed brush cleans multiple surfaces at once and reaches below the gum line. Additionally, the microfiber finger brush helps access delicate or hard-to-reach areas. Available in multiple sizes, this cat and dog dental care kit is ideal for pets of all sizes, making daily oral care simple, effective, and stress-free.
- Start by letting your pet taste a small amount of toothpaste from your finger.
- Gently rub along the gums to help them get used to the sensation.
- Place the microfiber finger brush on your finger, apply toothpaste, and clean along the teeth.
- Apply toothpaste to the double-headed toothbrush and begin brushing a few teeth gently.
- Gradually increase the number of teeth brushed over time.
- Be patient and reward your pet to create a positive experience.
- Brush your pet’s teeth once daily for best results.
- Complete dental care kit with a toothbrush, toothpaste, and finger brush
- Helps reduce plaque and control tartar build-up
- Freshens breath and supports overall oral hygiene
- Poultry-flavoured toothpaste for a pleasant brushing experience
- Contains a double-headed toothbrush that cleans efficiently and reaches below the gum line
- Features a microfiber finger brush that helps clean sensitive and hard-to-reach areas
- Contains gentle polishing ingredients that help clean without damaging teeth
- Suitable for daily use
- Designed for dogs and cats, including puppies and toy breeds
- Available in multiple sizes for different breed categories
- Veterinarian-recommended dental care solution
- For animal use only.
- Use as directed for best results.
- Introduce brushing gradually to avoid stress.
- Supervise use, especially with puppies and cats.
- Store in a cool, dry place.
- Keep out of reach of children and pets when not in use.
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Target species
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Dogs
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Items in the kit
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Double-Headed Toothbrush, Toothpaste and Fingerbrush Microfibre Oral Cleaner
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Brand
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Petosan
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