Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Vet's Best Nature's Health Care Dental Care Kit for Dogs
Vet's Best Nature's Health Care Dental Care Kit for Dogs comes with a Dental Care Kit featuring a triple-headed
toothbrush and an Enzymatic Dental Care Gel
Enzymatic Dental Care Gel
The Enzymatic Dental Care Gel is a veterinarian-formulated product containing enzymes and natural ingredients
like neem oil, grapefruit seed extract, baking soda, and aloe. It helps clean plaque and tartar build-up and
freshens dogs’ breath. The dental gel comes with a natural flavour that is readily accepted by dogs. It is
safe to swallow and no rinsing is required.
Triple Headed Toothbrush
The dog-specific toothbrush is designed to offer quick and convenient brushing.
It featuresthree bristle heads that are positioned to form around each tooth, efficiently cleaning from every
angle simultaneously.
- For the first time, apply a drop of gel to your finger and allow your dog to taste.
- Apply a small amount of gel toothpaste to the toothbrush and gently brush your dog's front teeth slowly
working up to the inside and back.
- Encase each tooth between the three sets of angled toothbrush bristles.
- Brush using a back and forth motion making sure to reach every tooth from all angles.
- For best results brush your dog's teeth several times a week.
- Always provide your pet with fresh, clean water.
Dental care kit for dogs featuring a triple-headed toothbrush and an Enzymatic Dental Care Gel
Enzymatic Dental Care Gel
- Veterinarian-formulated product containing enzymes and natural ingredients
- Features neem oil, grapefruit seed extract, baking soda, and aloe
- Cleans plaque and tartar build-up
- Freshens dogs’ breath
- Comes with a natural flavour that is easily accepted by all dogs
- No rinsing is required and safe to swallow
Triple Headed Toothbrush
- Aids in quick and convenient brushing
- Features three bristle heads that are positioned to form around each tooth, efficiently cleaning from every
angle simultaneously
- For dog use only.
- Keep away from children, pets and uninformed people.
- Store in a cool and dry place, away from heat sources.
- Avoid contact with the eyes.
Target species |
Dog |
Product type |
Dog Toothbrush & Dental Care Gel |
Ingredients |
Dental Care Gel: Glycerin, Aloe, Pectin, Neem Oil, Grapefruit Seed Extract, Baking Soda
(Sodium Bicarbonate), Glucose, Oxidase (Enzymes) and Natural Flavors
|
Brand |
Vet’s Best
|