Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Protexin Veterinary Pro-Kolin Advanced Paste for Dogs
Protexin Veterinary Pro-Kolin Advanced Paste for Dogs is an easy-to-give, tasty, liver-flavoured gut health supplement for dogs. The paste contains the probiotic Enterococcus faecium, which helps promote good bacteria in their gut microbiome. It also contains the prebiotic Preplex, which supports the growth of good bacteria, and pectin, to soothe the gut lining.
Pro-Kolin Advanced Paste for Dogs includes psyllium, a soluble dietary fibre that promotes intestinal transit and firms up runny poos by naturally binding with agents like kaolin and montmorillonite. Furthermore, this delicious paste contains extra ingredients like beta-glucans, which are beneficial for your dog’s immune health.
- Give by mouth for as long as considered necessary or as advised by your veterinary surgeon.
- To administer the correct amount of the product, use the handy wheel on the syringe plunger.
- Rotate the wheel until it is to the right of the number representing the desired quantity to be administered.
Dosing:
|
|
<5kg
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5-15kg
|
15-30kg
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>30kg
|
25-35kg
|
35-45kg
|
>45kg
|
|
Dosage
|
2ml
|
3ml
|
5ml
|
7ml
|
6ml
|
8ml
|
10ml
|
|
Frequency
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Twice daily
15/30ml syringe
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Twice daily
15/30ml syringe
|
Twice daily
15/30ml syringe
|
Twice daily
15/30ml syringe
|
Twice daily
60ml syringe
|
Twice daily
60ml syringe
|
Twice daily
60ml syringe
|
- Tasty gut health supplement for dogs
- Contains prebiotics and probiotics
- Soothes gut lining and balances gut microflora
- Preplex prebiotic to support the growth of beneficial bacteria
- Helps firm up loose feaces
- Added psyllium soluble dietary fibre to absorb water
- Kaolin and montmorillonite to act as binding agents
- Supports the immune system and overall health
- Delicious liver-flavoured paste
- Read the instructions given on the pack carefully.
- Pro-Kolin Advanced has a 2-year shelf life from the date of manufacture.
- Once open, replace the lid securely and store in a cool, dry area.
- Stored correctly, Pro-Kolin Advanced will last until the Best Before End date even if it has been opened.
| Additives |
Gut Flora Stabilisers
Protexin probiotic
Enterococcus faecium (DSM 10663/ NCIMB 10415) 4b1707
2 x 1011 CFU/kg; 2 x 108 CFU/g
|
|
Technological Additives
|
Bentonite montmorillonite, Preplex® prebiotic – Acacia (Gum arabic), Kaolin |
| Sensory Additives |
Artificial liver flavouring
|
|
Composition
|
Soya oil, Psyllium husk, Pectin, Preplex® prebiotic (Fructo-oligosaccharide), Beta-glucans, Dextrose |