Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Black Hawk Dry Dog Food Puppy Medium Breed Original Chicken and Rice
Black Hawk Chicken & Rice Dry Food is a premium high-quality puppy food formulated to support digestive health and cognitive development in medium-breed puppies. It is carefully crafted by pet nutritionists and veterinarians to ensure your puppy thrives and reaches its full potential for growth and development. It features Australian chicken, a lean, highly digestible protein rich in essential amino acids that support strong muscles, healthy bones, and overall vitality.
This chicken and rice puppy diet also includes sweet potato, a natural source of fibre that aids in digestive health and nutrient absorption. The addition of antioxidant-rich blueberries and cranberries helps boost immunity and strengthens natural defenses, while rosemary, a powerful natural preservative, may enhance cell function. Black Hawk Medium Breed Puppy Food is designed for medium puppies with an expected adult weight between 15 kg and 30 kg, such as Border Collies, British Bulldogs, Beagles, and Siberian Huskies.
Help your puppy’s growth and development in their crucial life years with the Black Hawk Original Puppy Formula with Chicken & Rice.
- If your dog is new to this food, introduce this food by mixing increasing amounts of it with decreasing amounts of your pet’s current food during a course of seven days.
- These are general guidelines. Your pet’s nutritional needs may change as per his/her age, health condition, temperament, and activity level. Consult your vet for this and administer the amount in accordance with his advice.
- Pregnant or lactating dogs may need food available at all times.
- Keep fresh drinking water readily available at all times.
Recommended feeding quantities:
|
|
Your Puppy's Expected Adult Weight (KG)
|
|
|
15kg
|
20kg
|
25kg
|
30kg
|
|
Your Puppy's Current Age
|
Grams per Day
|
|
6 weeks
|
170
|
216
|
255
|
241
|
|
8 weeks
|
211
|
254
|
265
|
254
|
|
10 weeks
|
230
|
280
|
295
|
277
|
|
3 months
|
248
|
305
|
325
|
300
|
|
4 months
|
267
|
330
|
354
|
341
|
|
5 months
|
273
|
338
|
378
|
405
|
|
6 months
|
273
|
339
|
402
|
460
|
|
8 months
|
236
|
300
|
362
|
429
|
|
10 months
|
196
|
244
|
291
|
364
|
|
12 months
|
194
|
240
|
286
|
328
|
|
15 months
|
Begin transition to adult food over 12 months
|
292
|
326
|
|
over 15 months
|
Begin transition to adult food over 15 months
|
- Formulated by pet nutritionists and veterinarians for puppy growth and development
- Features Australian chicken for lean protein and essential amino acids
- Includes sweet potato for intestinal health and omega-3 fatty acids for brain development
- Helps support cognitive development of puppies
- Blend of Australian-sourced rice and oats for sustained energy
- Made with emu oil
- Includes rosemary as a highly effective natural preservative
- Supports healthy digestion
- Specifically formulated for medium-breed puppies
- Also suitable for pregnant and lactating dogs
- Store it in a cool, dry place away from direct sunlight.
- Read the pack label before use.
- Have your vet monitor your pet’s condition.
- Keep the packaging away from pets and children to avoid suffocation risks.
| Target Species |
Dogs |
|
Product Type
|
Dry Dog Food |
| Ingredients |
Chicken meal, rice, oats, chicken fat, chickpeas, faba beans, hydrolysed chicken protein, turkey meal, beet pulp, chicken digest, fish oil, essential vitamins and minerals (see tables), sweet potato, pumpkin, chicory root, natural yeast extracts, sea kelp, tomato, Yucca schidigera extract, natural antioxidants, algae β-glucan, D-glucosamine, emu oil, green lipped mussel, blueberries, carrots, cranberries, dandelion, peppermint and rosemary.
|
Nutritional Analysis:
|
Crude Protein (min)
|
30%
|
|
Fat (min)
|
18%
|
|
Crude Fibre (max)
|
4.5%
|
|
Moisture (max)
|
10%
|
|
Calcium – Ca (min)
|
1.3%
|
|
Phosphorus – P (min)
|
1%
|
|
Calorie Content (calculated)
|
3740 kcal ME/kg
|
Added Essential Vitamins
Choline, Vitamin E, Vitamin C*, Pantothenic acid, Niacin, Riboflavin, Thiamine, Vitamin A, Vitamin B6, Folic acid, Vitamin B12, Vitamin D
Added Essential Minerals
Calcium, Phosphorus, Potassium, Chloride, Zinc, Iron, Copper, Manganese, Iodine, Selenium
Added Essential Amino Acids
DL-methionine
*Not recognised as an essential nutrient in the AAFCO Dog Food Nutrient Profiles
