Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet Derm Complete Rice & Egg Recipe Dry Dog Food
Hill's Prescription Diet Derm Complete Rice & Egg Recipe Dry dog food is designed to provide complete nutrition for dogs with food sensitivities, supporting long-term skin health and overall well-being. It has shown visible skin improvements in 21 days in dogs with food sensitivities. This Derm Complete dog food also reduces night scratching and improves sleep quality. It supports the skin barrier to protect your dog from environmental irritants year-round. Made with a single, high-quality, intact animal protein, Hill’s Prescription Diet for Skin Allergies helps avoid adverse reactions to food. It contains bioactives and phytonutrients to help normalise immune response. It is fortified with fatty acids to help support continued skin health. Moreover, S+OXSHIELD also promotes a urinary environment that reduces the risk of developing struvite and calcium oxalate crystals. Keep your dog’s skin and coat healthy with Hill’s Prescription Diet Rice & Egg Hypoallergenic Dog Food.
- Feed with a veterinarian’s consultation only.
- If your dog is new to this food, introduce this food by mixing increasing amounts of it with decreasing amounts of your pet’s current food during a course of seven days.
- These are general guidelines. Your pet’s nutritional needs may change as per his/her age, health condition, temperament, and activity level. Consult your vet for this and administer the amount in accordance with his advice.
- Keep fresh drinking water readily available at all times.
Recommended feeding quantities:
|
Weight of Dog — lbs (kgs)
|
Amount per Day - cups (grams)
|
|
5 (2,3)
|
1/2 (50)
|
|
10 (4,5)
|
7/8 (90)
|
|
15 (6,8)
|
1 1/4 (130)
|
|
20 (9,1)
|
1 1/2 (155)
|
|
30 (14)
|
2 (205)
|
|
40 (18)
|
2 1/2 (255)
|
|
50 (23)
|
3 (305)
|
|
60 (27)
|
3 1/2 (355)
|
|
70 (32)
|
3 3/4 (385)
|
|
80 (36)
|
4 1/4 (435)
|
|
100 (45)
|
5 (510)
|
|
120 (54)
|
5 3/4 (585)
|
- Provides complete nutrition for dogs with food sensitivities
- Has shown visible skin improvements in 21 days
- Reduces night scratching and improves sleep quality
- Supports the skin barrier to protect dogs from environmental irritants
- Made with high-quality, intact animal protein
- Contain bioactives and phytonutrients to normalise immune response
- Fortified with fatty acids for continued skin health
- Promotes a urinary environment to reduce the risk of developing struvite and calcium oxalate crystals
- Suitable for long-term use
- Store it in a cool, dry place away from direct sunlight.
- Read the pack label before use.
- Have your vet monitor your pet’s condition.
- Keep the packaging away from pets and children to avoid suffocation risks.
| Target Species |
Dogs |
|
Product Type
|
Dry Dog Food |
| Ingredients |
Brown Rice, Brewers Rice, Egg Product, Rice Protein Concentrate, Soybean Oil, Flaxseed, Hydrolyzed Chicken Flavor, Dried Beet Pulp, Fish Oil, Coconut Oil, Lactic Acid, Dicalcium Phosphate, Potassium Chloride, Calcium Carbonate, Lipoic Acid, Iodized Salt, vitamins (Vitamin E Supplement, L-Ascorbyl-2-Polyphosphate (source of Vitamin C), Niacin Supplement, Thiamine Mononitrate, Vitamin A Supplement, Calcium Pantothenate, Riboflavin Supplement, Biotin, Vitamin B12 Supplement, Pyridoxine Hydrochloride, Folic Acid, Vitamin D3 Supplement), Green Peas, Taurine, Apples, Cranberries, Choline Chloride, Carrots, DL-Methionine, Natural Flavors, minerals (Ferrous Sulfate, Zinc Oxide, Copper Sulfate, Manganous Oxide, Calcium Iodate, Sodium Selenite), Mixed Tocopherols for freshness, Broccoli, Beta-Carotene.
|
Nutritional Analysis:
Caloric Content: 3816 kcal/kg (389 kcal/cup†)
|
Nutrient
|
Dry Matter 1 %
|
|
Protein
|
17.3 %
|
|
Fat
|
17.4 %
|
|
Carbohydrate / NFE
|
59 %
|
|
Crude Fiber
|
1.4 %
|
|
Calcium
|
0.62 %
|
|
Phosphorus
|
0.54 %
|
|
Potassium
|
0.85 %
|
|
Sodium
|
0.22 %
|
|
Magnesium
|
0.102 %
|
|
Vitamin C
|
173 ppm
|
|
Vitamin E
|
904 IU/kg
|
|
Total Omega-3 FA
|
2 %
|
|
Total Omega-6 FA
|
4.56 %
|
References
1The nutrient in the product after moisture is removed. It is used to make direct comparisons of nutrient profiles with differing moisture contents.
†An eight fluid oz. measuring cup of Derm Complete Rice & Egg Recipe Dry Dog Food contains 102.0 grams by weight.
