Shipping Fee
A few products under the categories including 'Accessories', 'Coats & Clothing' and 'Bed' are shipped separately by our shipping partners.
Standard shipping charges based on the product weight and shipping location shall be applicable to these products.
The shipping fees will be calculated before checkout
Goods Returned to Sender
In cases where goods are returned to the sender, such as non-collection, incorrect address, refusal, or carrier error, no restocking fee will be applied. The shipping charges for your order will be refunded only if VetSupply or the carrier is responsible for non-delivery.
Change of Mind Returns
Change of mind returns will be subject to a 10% restocking fee, and the shipping portion of your order is non-refundable.
We understand that returning a product can be frustrating, but we are unable to accept returns for change of mind under the following circumstances:
- The product has been removed from its original packaging.
- Labels or seals on the product have been tampered with or removed.
- The product has clear signs of use, damage, or is soiled.
- The product contains food or medication.
- The end customer received the product more than 14 days ago.
Damaged or Incorrect Goods
Any goods that are sent incorrectly or arrive damaged will be replaced at VetSupply's expense. We will uphold our warranty obligations as defined under Australian consumer law. Please contact us regarding any warranty claims, and we will arrange pickup and replacement of the product in accordance with the manufacturer's warranty conditions.
We cannot accept warranty returns for pet accessories that have been damaged by an animal unless a manufacturing fault can be identified with the product. Such claims will be forwarded to the product manufacturer for investigation before accepting a return or replacement.
Returning a Product
Prior to initiating a change of mind return, please contact VetSupply. Goods should be sent to the following address:
Returns, 1/106-108, Station Road, Seven Hills, NSW 2147
Customers are responsible for the shipping costs associated with returning goods, except in cases where VetSupply has agreed to cover return postage costs due to an error on our part. Please note that VetSupply assumes no responsibility for loss or damage during the return transit.
Product refunds will be credited to the original payment method used for the purchase.
Cancelling an Order
Please get in touch with us promptly if you need to cancel an order, as orders cannot be refunded once they have been dispatched from our warehouse.
Hill’s Prescription Diet i/d Canine Digestive Care Low Fat is specifically developed to enhance and support the digestive health and well-being of your dog. It has been observed that inappropriate levels of fat in blood, inability to digest protein, or lack of digestive enzymes can have adverse effects on your canine’s digestive health. It is very important to have an efficient digestion so that your dog can build and repair tissues and obtain energy, and hence, there is a need to feed your pooch with a diet that is specifically designed to assist in supporting digestive health. This wet diet has been made for that purpose.
Hill’s i/d Low Fat Wet Dog Food is a complete and balanced food, appropriate for long-term feeding of adult and mature adult dogs. This tasty diet consists of highly digestible proteins that help repair damaged tissues and offers unique probiotic fibres to maintain the gastrointestinal health of your dog. Hill’s i/d Low Fat Dog Food is formulated with a controlled amount of minerals to reduce the risk of urinary stone formation in dogs. Furthermore, it also provides clinically proven antioxidants for a healthy immune system. Hill’s Prescription i/d has a ground texture in light gravy with an irresistible taste that dogs love to devour.
Note: Feed Hill’s i/d Low Fat Wet Dog Food with a vet’s consent only.
- Cover and refrigerate the unused portion.
- These amounts are a starting point only. Your dog may need less or more food to maintain proper weight. Adjust as needed. If you are unsure, ask your veterinarian.
- With your veterinarian's approval, mix increasing amounts of your dog's new food with decreasing amounts of the old food over a 7-day period.
- Split the recommended daily amount into smaller portions and feed throughout the day.
- Keep fresh water available at all times.
- For best results, have your veterinarian monitor your dog's condition.
Recommended daily feeding quantities:
| Weight of Dog - kgs |
Amount per Day (cans) |
| 1 |
1/3 |
| 2 |
1/2 |
| 4 |
1 |
| 5 |
1 |
| 10 |
1 3/4 |
| 20 |
3 1/4 |
| 30 |
4 1/4 |
| 40 |
5 1/3 |
| 50 |
6 1/4 |
| 60+ |
40g per kg |
- Clinically proven, highly digestible, low-fat nutrition for dogs
- Offers prebiotic fibres to promote the growth of beneficial bacteria
- Includes ginger to help calm and soothe the GI tract
- Rapidly activates gut microbiome to improve good bacteria
- Omega-3 fatty acids to support GI recovery and skin & coat health
- Clinically proven antioxidants to support a healthy immune system
- Controlled mineral content to reduce the risk of urinary stones
- Ground texture in a light gravy with irresistible taste
- Australian-made
- Always keep fresh water available while feeding.
- Keep the packaging out of reach of children and pets.
- Store in a cool and dry place away from direct sunlight.
Nutritional information:
| Nutrient |
Dry Matter % |
| Protein |
25.4 % |
| Fat |
8.3 % |
| Carbohydrate / NFE |
58.2 % |
| Crude Fiber |
2 % |
| Ash |
6 % |
| Soluble Fiber |
1.7 % |
| Insoluble Fiber |
4.7 % |
| Calcium |
0.77 % |
| Phosphorus |
0.56 % |
| Potassium |
0.85 % |
| Sodium |
0.4 % |
| Magnesium |
0.081 % |
| Lysine |
1.57 % |
| Taurine |
0.12 % |
| Vitamin A |
104802 IU/kg |
| Vitamin C |
67 ppm |
| Vitamin D |
826 IU/kg |
| Vitamin E |
956 IU/kg |
| Thiamine |
33 ppm |
| Riboflavin (B2) |
22.7 ppm |
| Niacin |
213 ppm |
| Pyridoxine (Vitamin B6) |
24.2 ppm |
| Pantothenic Acid |
35 ppm |
| Folic Acid |
3.32 ppm |
| Vitamin B12 (Cobalamin) |
0.25 ppm |
| Biotin |
0.66 ppm |
| DHA |
0.055 % |
| EPA |
0.042 % |
| Total Omega-3 FA |
0.61 % |
| Total Omega-6 FA |
2.46 % |
| Beta-Carotene |
1.32 ppm
|
| Carnitine |
357.6 ppm |
Calorie content: 949 kcal/kg
Product type: Pet food
Target species: Dogs
Ingredients:
Meat and animal derivatives, cereals, derivatives of vegetable origin, eggs and egg derivatives, minerals, seeds, oils and fats, vegetables, and fruit.
Highly digestible ingredients: pork, rice, rice flour, maize, chicken, dried eggs, digest, vegetable oil, fish oil.
ActivBiome+ Prebiotic Blend (1.8%): Dried beetroot pulp, flaxseed, ground pecan shell, dried citrous pulp, and dried cranberries.
Brand name: Hill’s Prescription Diet
